Hardware Operations Manager

• Project Ownership & Orchestration • Own the end-to-end operational project plan for hardware initiatives, from early concept through manufacturing readiness and launch coordination • Define, maintain, and communicate project timelines, milestones, dependencies, and delivery targets • Track project status daily, identify risks, and proactively escalate issues with clear options and tradeoffs • Ensure hardware programs do not stall due to misalignment, missed handoffs, or unclear ownership • Cross-Functional Coordination • Serve as the primary day-to-day operational driver across Creative, Finance, Legal, Marketing, Logistics, and external partners • Coordinate with Creative on packaging, creative development, and approval timelines • Partner with PR/Communications to ensure hardware readiness supports planned go-to-market timing • Represent the Hardware team on internal project and planning calls, ensuring follow-ups, documentation, and alignment • Manufacturing Readiness & External Coordination • Coordinate manufacturing readiness in partnership with the Manufacturing Production Manager • Align internal timelines with manufacturing realities, capacity constraints, and delivery windows • Coordinate with licensees and external partners on schedules, approvals, and readiness milestones • Ensure approved designs, documentation, and requirements are complete and ready for factory execution • Planning, Documentation & Visibility • Create and maintain accurate project tracking systems (Asana, Jira, or similar) • Organize and manage all digital project documentation, ensuring appropriate access for internal and external stakeholders • Assist in project-level financial planning and forecasting, partnering with the Manufacturing Production Manager on manufacturing cost inputs • Prepare and deliver clear internal and external status updates and leadership-level reporting