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Jobs(38,923)/Senior Data Scientist Role(475)/fanvue.com (9) - Senior Payment Analyst
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fanvue.com

fanvue.com - Senior Payment Analyst

Remote - with London office£50k - £90k/year2d ago
RemoteSeniorEMEAPaymentsSenior Data ScientistStripeSQLhypothesisReportingClose

Requirements

• Deep experience in high-risk payments (multi-acquirer setups). This is not "Stripe but with more chargebacks", the nuances of our environment are fundamental to the role. • SQL-proficient and self-sufficient. You pull your own queries, build your own views, and work directly in the data warehouse without waiting for anyone else. • Comfortable working with messy, inconsistent data from multiple acquirers: webhook responses, SFTP files, acquirer statements, spreadsheets with no schema. You don't need clean data handed to you. • Can form a hypothesis, run an experiment, read the outcome, and adjust, in a continuous loop. The core of this role is judgement-heavy, not process-heavy. • A communicator who can take complex data findings and translate them into clear recommendations for senior stakeholders without burying the point in caveats. • Self-starting on a clean sheet. You can build structure and cadence in a role without an existing playbook. • We care about judgement and analytical depth, not credentials. • ✨ YOU'LL THRIVE HERE IF • You love living in data and finding the discrepancy between what you expected and what happened • You want your analysis to have immediate, visible commercial impact • You enjoy building from scratch rather than inheriting a playbook • You're motivated by making things measurably better, not just reporting on them • ⚠️ YOU'LL STRUGGLE HERE IF • You need clean, structured datasets handed to you before you can work • You're uncomfortable presenting findings and recommendations to senior stakeholders • You prefer process-heavy environments with rigid frameworks • You need close supervision to stay on track

Responsibilities

• Diagnose and recover declined transactions by analysing decline codes, retry logic, and timing across acquirers • Build and optimise intelligent routing rules based on card type, user behaviour, spend value, and platform activity • Map per-transaction COGS across every processor, gateway, FX fee, scheme fee, refund, and chargeback, then reduce it • Own daily reconciliation alongside Finance, identifying and closing gaps across multiple acquirer data formats • Diagnose MIT/renewal auth failures and systematically improve renewal success rates • Identify friction and drop-off in the payment journey and flag findings to Product and Engineering • Build and maintain a live payments KPI dashboard covering auth rates, decline breakdowns, cost per transaction, chargeback ratios, and retry uplift

Benefits

• Ownership from day one • Fast-moving team with real autonomy • Direct line of sight to outcomes and visible impact • AI-native working environment • Access to gyms, studios, wellbeing partners, and premium wellbeing apps • Recognised in the Sunday Times Best Places to Work, two years running • Winner of an International Business award for fastest-growing company • ⭐ FANVUE IS FOR EVERYONE • We believe diverse teams build better products, and if you are excited by the role but do not tick every box, we still encourage you to apply. We hire on potential, mindset, and what you will build, not just where you have been.

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