WPP - Implementation Lead
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Requirements
• Global Implementation Leadership: Proven leadership in large-scale, global platform implementations or complex enterprise delivery roles. • Global Implementation Leadership • Expert Program Management: Strong project and program management skills, specifically managing complex, multi-region delivery roadmaps. • Expert Program Managemen • Team & Leader Development: Demonstrated ability to manage and develop high-performing delivery teams and people leaders. • Team & Leader Development • Strategic Alignment: Ability to align implementation plans with business priorities and consistently ensure commitments are met. • Strategic Alignment: • Delivery Tracking & Communication: Proficiency in tracking, reporting, and communicating delivery progress, risks, and outcomes. • Delivery Tracking & Communication • Cross-Functional Collaboration: Strong collaboration skills across Product, Platform, Governance, and other key cross-functional teams. • Cross-Functional Collaboration • Hands-on Contribution: Willingness and ability to directly contribute to implementation and change activities when needed. • Hands-on Contribution • Matrixed Organisation Experience: Operating effectively within global, matrixed organizational structures. • Change & Adoption Leadership: Experience driving large-scale adoption, change management, or enablement initiatives. • Change & Adoption Leadership: • Agility & Adaptability: Comfort and effectiveness in fast-paced, evolving environments with competing priorities. • Agility & Adaptability • Process Improvement: Ability to improve delivery methodologies, rollout approaches, and execution models. • Process Improvement • Platform Familiarity: Experience with enterprise workflow or SaaS platforms (e.g., Wrike, Asana, Monday.com, or similar). • Platform Familiarity • Data-Driven Improvement: Familiarity with adoption metrics, success measurement, and continuous improvement practices. • Data-Driven Improvement: • You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working. • You're open: • You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected. • You're optimistic: • You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day. • You're extraordinary: • What we'll give you: • Passionate, inspired people – We aim to create a culture in which people can do extraordinary work. • Passionate, inspired people • Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry. • Scale and opportunity • Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge? • Challenging and stimulating work • We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
Responsibilities
• Lead the end-to-end implementation and rollout of all Wrike Program solutions and feature releases across WPP and WPP Media. • Lead the end-to-end implementation and rollout • Act as a trusted partner, guiding business stakeholders through successful planning, readiness, rollout, and adoption phases. • Act as a trusted partner • Develop and execute strategic implementation roadmaps, aligning them with critical business priorities and dependencies. • Develop and execute strategic implementation roadmaps • Collaborate seamlessly with Product, Platform & Governance teams to ensure aligned rollout sequencing and implementation strategies. • Collaborate seamlessly • Proactively communicate and manage expectations with business units regarding new features, enhancements, and solution readiness. • Proactively communicate and manage expectations • Maintain clear visibility of delivery progress, risks, and outcomes through robust tracking, reporting, and proactive issue resolution. • Maintain clear visibility • Lead and mentor the Implementation Tower team, including regional Implementation Managers and the Change Success Manager. • Lead and mentor the Implementation Tower team • Ensure consistent and effective execution of implementation activities globally, covering onboarding, configuration, rollout support, and issue resolution. • Ensure consistent and effective execution • Provide hands-on support for implementation and change activities during critical phases or complex rollouts. • Provide hands-on support • Drive adoption, enablement, and continuous improvement, leveraging feedback and metrics to enhance future delivery outcomes. • Drive adoption, enablement, and continuous improvement
Benefits
• WPP is undergoing a significant technological transformation, modernising systems, embracing cloud and micro-service architectures, and leveraging data to drive innovation. Our global collective, WPP Media, uses cutting-edge tech and data-driven insights to accelerate client growth worldwide. • We're seeking an experienced Implementation Lead to drive the rollout and adoption of our critical Wrike Program solutions across WPP and WPP Media. • Implementation Lead • This pivotal, hands-on leadership role involves driving the planning, coordination, and successful rollout of Wrike solutions and features across our global businesses. You'll champion implementation, actively contributing to change activities and fostering strong relationships across Product, Platform & Governance teams, Wrike, and senior leadership. • Your work will directly impact business-critical workflows, significantly enhancing operational efficiency, data integrity, and user adoption for agency teams worldwide. Operating within a globally distributed model, you'll thrive in a fast-paced environment, collaborating across time zones to deliver measurable outcomes. • If you're a delivery-focused leader with a passion for driving global tech implementation and transforming how teams collaborate, we want to hear from you!
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