horizon3ai - Staff Software Engineer, Backend MSSP
Requirements
• Ability to lead broad technical initiatives, establish direction, and build alignment across teams. • Strong judgment around tenant isolation, security, data integrity, reliability, and customer impact. • Clear communication and technical writing, including the ability to explain architecture and tradeoffs to both technical and non-technical partners. • A mentoring mindset and commitment to raising engineering practices across the organization. • Hands-on ownership of production services, including operational follow-through and continuous improvement. • Bachelor’s degree in Computer Science, Computer Engineering, or a related field, or equivalent practical experience. • 8+ years of professional software engineering experience, including deep experience with backend systems and APIs. • Track record of leading architecture or technical direction for production multi-tenant, platform, or distributed systems. • Strong understanding of data modeling, service reliability, and security boundaries in customer-facing systems. • Ability to influence decisions across teams, mentor engineers, and communicate technical tradeoffs clearly. • Experience building and operating cloud-hosted services and taking ownership of production outcomes. • Deep experience building backend services in a modern language such as Python, Go, Java, or TypeScript. • Strong SQL and relational data modeling, API design, and production service-operating experience. • Experience with cloud-hosted systems and containerized applications such as Docker; familiarity with Kubernetes or a comparable orchestrator. • Experience with every example technology is not required; depth in relevant areas and the ability to guide sound technical decisions are important. • Work Authorization & Security Clearance Requirements • [If applicable, otherwise delete section] • Only US persons can interview for this role due to security clearance requirements by our customer(s) and/or vendor(s). Employee must be eligible for and successfully secure a US Federal Security Clearance as a condition of employment. • What Sets You Apart? • Deep experience with MSP/MSSP, reseller, white-label, or partner software platforms. • Experience with delegated administration, parent/sub-client account models, tenant isolation, RBAC, and audit logs. • Strong proficiency in Python or Go, SQL/PostgreSQL, AWS, GraphQL, Docker, and Kubernetes. • Background in cybersecurity or third-party risk management, licensing, entitlements, or compliance-adjacent capabilities. • We are a fully remote company, and this job may require up to 5% of travel to be successful.
Responsibilities
• As a Staff Backend Engineer on the MSSP & TRPM team, you’ll provide hands-on technical leadership for the NodeZero capabilities that enable partners to manage services across many customer environments. You’ll shape architecture for multi-tenant workflows, account hierarchies, delegated administration, client and sub-client management, and asset allocation or deprecation. You’ll guide designs that preserve tenant boundaries and give partners reliable ways to administer their customer relationships. Working across Product and Engineering, you’ll lead complex initiatives while remaining accountable for implementation quality and production outcomes. • Set technical direction for partner and multi-tenant platform services, including account hierarchies, tenant isolation, delegated administration, and partner workflows. • Lead architecture and implementation of complex capabilities for client and sub-client management, asset allocation or deprecation, and partner administration. • Define patterns for secure data boundaries, API design, reliability, observability, and operational readiness. • Remain hands-on in complex technical work and help teams make decisions when requirements or tradeoffs are ambiguous. • Partner with Product, customer-facing teams, and adjacent engineering groups to align platform capabilities with partner needs. • Mentor engineers through design reviews, code reviews, pairing, and technical documentation. • Own complex production issues and drive improvements that strengthen service reliability and prevent recurrence. • Application Note • In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Benefits
• At Horizon3, we believe that our people are our greatest asset, and our compensation philosophy reflects this core value. We are committed to fostering an environment where all employees feel valued, respected, and rewarded for their contributions. Our compensation structure is designed to be fair, competitive, and transparent, ensuring that every team member is recognized and compensated equitably across roles, levels, and locations. • In accordance with various State’s transparency regulations, we provide the following salary range information for this position: • Base salary range $230,000 - $270,000 annually. The exact salary will be determined based on the selected candidate’s location, qualifications, experience, and relevant skills. • Additional compensation: All full-time roles are eligible for an equity package in the form of stock options. • Inclusive Team: We value diversity and promote an inclusive culture where everyone can thrive. • Growth Opportunities: Be part of a dynamic and growing team with numerous career development opportunities. • Innovative Culture: Work in a collaborative environment that encourages creativity and out-of-the-box thinking. • Hybrid & Remote Work: We embrace a mix of remote and hybrid work models depending on role and location, including our Chicago office, where some roles require regular in-office presence. • Competitive Compensation: We offer competitive salary, equity and benefits. Our benefits include health, vision & dental insurance for you and your family, a flexible vacation policy, and generous parental leave. • You Belong Here
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