Abacus Insights - Senior Software Engineer, Data Solutions
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Requirements
• Transform How We Deliver: Redesign and standardize delivery methodologies, governance, and controls to drive consistency, predictability, and operational excellence across all projects. • Transform How We Deliver: • Lead with Data & Insight: Build a metrics‑driven operating model using KPIs such as cycle time, cost‑to‑deliver, quality, and client outcomes to proactively manage risk and performance. • Lead with Data & Insight: • Partner at the Executive Level: Work closely with Client Success, Product, Engineering, and Finance to manage scope decisions, align priorities, and resolve escalations with clarity and confidence. • Partner at the Executive Level: • Scale Global Teams: Lead and mentor high‑performing teams across geographies, fostering a culture of accountability, continuous improvement, and client focus. • Scale Global Teams: • Optimize Resources: Oversee delivery capacity planning and resource allocation, balancing client demand with available talent while identifying risks and tradeoffs early. • Optimize Resources: • Embed Operational Rigor: Ensure every aspect of delivery—from project initiation through completion—is insight‑driven, well‑governed, and designed to scale. • Embed Operational Rigor: • Champion Knowledge & Learning: Build and maintain strong knowledge‑management practices so teams can easily access playbooks, lessons learned, and client insights. • Champion Knowledge & Learning: • A strong foundation in healthcare payer operations, with experience supporting regional health plans and/or Blue plans. • Minimum of 10 years of experience in delivery, operations, project management, or related roles, including senior leadership responsibility. • Proven success leading large, distributed, global teams and driving results through influence, clarity, and trust. • A track record of transforming delivery organizations—improving efficiency, quality, and client outcomes through process redesign and automation. • Experience leveraging GenAI and modern tooling to enhance operational workflows and delivery execution. • Exceptional executive presence and communication skills, with the ability to navigate complex stakeholder and client conversations. • A data‑driven mindset with strong analytical capabilities and the ability to translate insights into action. • Comfort operating in a fast‑paced, scaling SaaS environment, balancing strategic thinking with hands‑on execution. • Bachelor’s degree in Business, Operations, or a related field; Advanced degrees are welcomed but not required. • Compensation: Compensation for this role is based on experience, skills, and location, and includes base salary plus eligibility for performance bonuses and equity grants.
Responsibilities
• Help shape the direction of our data solution features in our products. Drive the deployment of state-of-the-art data products and user experiences that directly impact on the capabilities and performance of Abacus’s products and services (e.g., Data Solution UI/UX) • Work closely with cross-functional teams, including AI engineers, data engineers, and product teams, to deliver impactful data solutions that enhance user experience with our data products • Skillful at driving critical projects (e.g. Data products engineering and Innovation, Development Productivity and Benchmarking) • Adept at clear, confident communication with executive staff • Meaningful experience in the world of Data, UI/UX and AI • Capable of credible customer interactions • Mentoring development team members to ensure delivered solutions adhere to the software architecture strategy, coding standards, and established organizational policies and procedures • Participating in software architectural discussions, influencing decisions, and collaborating with peers to maintain consistency across the organization • Identifying people and process improvement strategies for the Agile/Scrum team(s) • Communicate organizational updates to ensure teams adhere to the established policies and procedures • Help shape the roadmap and execute its delivery • Ensure projects are completed on time and according to our quality standards • Facilitates communication upward around architecture, design, and implementation objectives • Proven experience in leading software development teams or projects • Excellent knowledge of software development and UI/UX design, QA and test automation, and experience with agile development methodologies • Demonstrated knowledge of UI/UX, Cloud Architecture, AI Architecture, Massive Parallel Processing (MPP) compute frameworks for Data+AI platforms, and Security, • Good understanding of Incident Management, Configuration Management, Operational efficiency and Customer Escalation Management preferred. Can manage the balance of delivering on our roadmap commitments while dealing with interruptions and client escalations • Good experience with open source • Coach and mentor software developers, develop staff skills, provide continuous feedback (i.e. one on ones) and are responsible for annual reviews. • Has relentlessly high standards (is never satisfied with the status quo) • Innovation and outside the box thinking • Has passion and conviction and the innate ability to inspire passion in others • Responsible for protecting, securing, and proper handling of all confidential data held by Abacus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Abacus or our clients.
Benefits
• What you’ll get in return: • Unlimited paid time off – recharge when you need it • Work from anywhere – flexibility to fit your life • Comprehensive health coverage – multiple plan options to choose from • Equity for every employee – share in our success • Growth-focused environment – your development matters here • Monthly cell phone allowance – stay connected with ease#LI-MS1
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