Encora - Service desk engineer

• A-Levels/Diploma/Degree in Business, Technology, or a related field. • Minimum 1-3 years of experience in service/help desk, technical support or customer service for institutional customers within financial services or payment industry • Good understanding of basic computer hardware, software and network concepts • Possess strong communication, problem-solving and interpersonal skills. • Attention to detail and willingness to learn • Rotational shifts. • Encora is a global company that offers Software and Digital Engineering solutions. Our practices include Cloud Services, Product Engineering & Application Modernization, Data & Analytics, Digital Experience & Design Services, DevSecOps, Cybersecurity, Quality Engineering, AI & LLM Engineering, among others. • At Encora, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.