deliveroo - Warehouse Supervisor
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Requirements
• Operational Experience: Proven ability to work effectively in fast-paced environments (FMCG, Retail, Warehouse, or Last-mile delivery is a major plus). • Performance Driven: A track record of hitting goal targets, such as pick times or dispatch KPIs. • Natural Leadership: A "lead by example" mentality with a genuine passion for motivating and coaching junior team members. • Problem-Solving Mindset: A proactive approach to finding new ways to improve site operations and resolve challenges as they arise. • Adaptability: The ability to work autonomously while contributing to a high-energy, positive team environment. • OUR INTERVIEW PROCESS • Step 1: Apply – Apply for any role you’d like to be considered for. We’re looking forward to hearing from you. • Step 2: Online assessment – If your application is successful, you’ll receive an assessment from our AI hiring assistant, Maki People. Please note: this must be completed to continue. • Step 3: Initial conversation – One of our Recruitment team will get in touch to talk through your experience and what you’re looking for next. • Step 4: Final Onsite interview – You’ll be invited to an onsite interview with one of our Site Managers. • Step 5: Outcome – We’ll get back to you quickly after your interview to let you know the result!
Responsibilities
• You’ll be joining the HOP Operations team. This team is responsible for the end-to-end management of our rapid grocery delivery sites, ensuring inventory accuracy and lightning-fast dispatch. • Drive Dispatch Excellence: Oversee that all orders are picked to meet time targets and lead the dispatch area to ensure seamless packing for our customers. • Manage Inventory Rigour: Unload deliveries according to procedure, ensuring total accuracy of product locations, date rotations, and claims logging. • Maintain Operational Standards: Ensure the warehouse remains clean, tidy, and safe at all times, dealing with hazards urgently and conducting regular H&S checks. • Collaborative Leadership: Partner with the Warehouse Assistant Manager and Manager to ensure the site runs smoothly and employees follow company procedures. • Ownership of Stock Integrity: Ensure stock counts are 100% accurate across all designated counting areas.
Benefits
• We’re food lovers, problem solvers, community organisers and more. All energised with an entrepreneurial, relentless spirit which helps us do big things as a team. In Operations, you’re at the heart of our marketplace — working directly with customers, riders and partners to keep Deliveroo moving. • 🔧 See the impact of your work in real time: Solve problems as they happen, turning challenges into positive experiences. • 🌱 Grow through doing: Develop leadership skills in a fast-paced environment with structured progression pathways. • 🤝 Be part of a tight-knit culture: Work collaboratively in an environment that values support, ownership, and resilience. • 🕒 Flexibility that works for you: Many roles offer flexible scheduling, including evening and weekend shifts. • Free monthly Friday lunch on Deliveroo • 25 days’ holiday (with increases based on service) • Career development and access to learning opportunities • Life assurance and wellbeing support • Access to great discounts and free Deliveroo Plus! • OUR GLOBAL STRUCTURE • Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. • DIVERSITY, EQUITY AND INCLUSION • At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, religion, or belief.
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