supabase - Security Operations Engineer
Requirements
• Familiarity with Postgres, AWS, or developer tools ecosystems. • Experience with Front, Linear, Notion, Okta, Google Workspace, Kandji, Jamf, Vanta, or similar tools. • Open-source contributions, CTF participation, bug bounty experience, or a personal project that shows security curiosity. • Experience improving support, SOC, trust and safety, fraud, or IT workflows, or basic scripting and automation experience.
Responsibilities
• First Response & Triage: Act as the first responder for security alerts from GuardDuty, dependency advisories, and other detection sources. Assess severity and escalate to the right lead across Platform, Product, Anti-Abuse, or Security. • Customer Security Operations: Own customer security tickets in Front, including account recovery, MFA reset, GitHub-linked account loss, billing-based ownership verification, and org ownership disputes. • Incident Response Support: Participate in the on-call pager rotation alongside other Security Operations Engineers and use documented playbooks to make consistent decisions. • Process Improvement: Maintain and improve runbooks, decision trees, Front macros, and escalation paths. Identify patterns in tickets and alerts to flag opportunities for automation or workflow improvements. • Internal IT Support & Compliance: Triage internal IT requests (access provisioning, SSO/Okta issues, device questions, MDM enrollment) and help maintain access records, joiner-mover-leaver hygiene, and compliance audit trails. • Communication: Communicate clearly with customers, engineers, and internal stakeholders during sensitive or time-critical issues. • YOU MIGHT BE A GOOD FIT IF YOU • Have prior experience in technical support, IT helpdesk, junior SOC analysis, trust and safety, fraud operations, or a similar triage-heavy environment. • Have a foundational understanding of security concepts like MFA, JWTs, identity verification, account recovery, and access control. • Have a foundational understanding of IT systems like SSO, identity providers, Google Workspace, Okta, and MDM tools like Kandji, Jamf, or similar. • Are comfortable with a terminal, basic SQL, and reading simple scripts or macros (you do not need to be a developer). • Can summarize a messy ticket or noisy alert in two sentences that explain what matters and what should happen next. • Have strong customer-facing judgment and can stay calm, precise, and firm when handling sensitive access or account issues. • Enjoy turning ambiguous workflows into clear checklists, runbooks, macros, and repeatable systems. • Are comfortable working async across time zones and writing things down by default.
Benefits
• We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world. • Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together. • Tech Allowance • Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work. • Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us. • Annual Off-Sites • Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year. • Flexible Work • We operate asynchronously and trust you to manage your own time. You know what needs to be done and when. • Professional Development • Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
Apply in one click
Upload My Resume
Drop here or click to browse · Tap to choose · PDF, DOCX, DOC, RTF, TXT