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Jobs/Strategy Manager Role/Kraken - Strategy Manager, Fraud
Kraken

Kraken - Strategy Manager, Fraud

Remote - Portugal, Ireland, United Arab Emirates...$104k - $104k2mo ago
RemoteSeniorEMEABankingCryptocurrencyStrategy ManagerFraud AnalystReportingSQLRisk AssessmentCustomer EngagementCross-functional Collaboration

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Requirements

• Proven experience (7+ years) in banking, payment processing management, and fraud controls • Proficiency in fraud and payment optimisation strategies, tools, and techniques • Excellent SQL, analytical and problem-solving skills with strong attention to detail and a Solid knowledge of data analytics and reporting, with experience using data-driven insights to inform decision-making • Proven experience with Card acquiring, Third Party, Peer2Peer payments, banking regulatory requirements and Fraud controls • Exceptional communication and interpersonal skills to collaborate effectively with cross-functional teams and external stakeholders • Ability to adapt quickly in a fast-paced, rapidly evolving industry • Flexible, adaptive, and self-managed, with a strong team mindset and a willingness to accommodate both business and fraud organisation needs • Bachelor’s degree in a relevant field (e.g., Computer Science, Business Administration, Finance) • Strong understanding of blockchain technology, cryptocurrencies, and associated fraud risks • Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. • Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. • We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. • Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto! • We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments are designed to evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Assessment results are considered alongside other relevant information, such as experience and interviews, and are not the sole basis for any employment decision.

Responsibilities

• Control, monitor, and analyse Krak fraud trends: Stay up to date with the latest fraud trends, techniques, and technologies in the crypto industry. Conduct in-depth analysis of fraud patterns and identify potential vulnerabilities to proactively mitigate risks • Control, monitor, and analyse Krak fraud trends: • Monitor and analyse payment trends: Stay current with payment regulations, trends, techniques, and technologies within the crypto industry. Conduct detailed analysis of payment patterns and identify opportunities to proactively increase revenue • Monitor and analyse payment trends: • Policy, process, rules creation and fraud prevention strategies: Create and maintain effective fraud and payment policies, processes, Strategies and rule frameworks • Policy, process, rules creation and fraud prevention strategies: • Develop and implement fraud prevention strategies: Including Collaboration with cross-functional teams, including Fraud org teams, Product, Engineering, and Security, to design and implement effective fraud prevention strategies and frameworks for the crypto platform • Develop and implement fraud prevention strategies: • Risk assessment, mitigation, governance, and audit controls: Conduct comprehensive risk assessments to identify potential Krak fraud and payment risks and vulnerabilities. Implement preventive measures and controls to mitigate risks effectively and support governance and audit requirements • Risk assessment, mitigation, governance, and audit controls: • Support business growth and compliance controls: Balance fraud prevention with customer experience and revenue optimisation • Support business growth and compliance controls: • Fraud detection and investigation: Develop and maintain robust Krak fraud detection systems and tools to identify suspicious activities, transactions, and patterns. Own and lead investigations into suspected fraudulent activity, gathering evidence and working closely with Krak Product, Legal, and Compliance teams • Fraud detection and investigation: • Cross-functional collaboration: Partner with Customer Engagement, Compliance, Legal, and other internal teams to ensure effective coordination and communication on Krak fraud- and payment-related matters • Cross-functional collaboration: • Data analysis and reporting: Utilise data analytics tools and techniques to extract meaningful insights and produce regular reporting on fraud and payment trends, patterns, and key performance indicators. Present findings to your manager and recommend strategies for continuous improvement • Data analysis and reporting: • Regulatory compliance: Stay abreast of relevant laws, regulations, and industry guidelines related to fraud prevention and payments, ensuring organisational compliance. Develop and maintain effective fraud frameworks and procedures • Regulatory compliance: • Leadership and mentorship: Provide guidance, mentorship, and training to team members, fostering a culture of continuous learning and professional growth • Leadership and mentorship: • OKRs and strategic delivery: Develop and implement Krak fraud and payments improvement OKRs and strategies in collaboration with cross-functional teams • OKRs and strategic delivery: • Business reporting: Deliver clear and actionable business reporting on a daily, weekly, monthly, and quarterly basis • Business reporting: • Best practice guidance: Provide guidance and support to internal teams on best practices across payment methods • Best practice guidance:

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