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Careem

Careem - Account Manager II

Remote - Dubai, United Arab Emirates2mo ago
RemoteMidEMEATransportationRestaurantsAccount ManagerArabicExcelGoogle SheetsAccount ManagementProduct Marketing

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Requirements

• Candidate must be fluent in Arabic • Proven track record of managing external stakeholders and influencing decision-making. • Strong analytical skills with proficiency in Excel/Google Sheets and data interpretation. • Excellent interpersonal, communication, and negotiation skills. • A problem-solving mindset with a bias for action and continuous improvement. • Ability to work cross-functionally in a fast-paced, collaborative environment. • Bachelor's degree in Business, Economics, or a related field. • What we’ll provide you • We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to: • Work and learn from great minds by joining a community of inspiring colleagues. • Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential. • Explore new opportunities to learn and grow every day. • Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.) • Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.

Responsibilities

• Manage a portfolio of restaurant partners, ensuring strong relationships and satisfaction. • Drive partners' performance through business reviews, data insights, and strategic recommendations. • Collaborate cross-functionally with Operations, Marketing, and Product teams to execute growth initiatives. • Identify and resolve partner concerns swiftly to ensure a high-quality experience. • Monitor and analyze partner performance metrics, identifying areas for improvement. • Support onboarding and training of new partners to set them up for success. • Advocate internally for partner needs and work with relevant teams to drive platform improvements.

Benefits

• None stated explicitly within the job posting text provided.

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