adventus - Technical Engineer
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Requirements
• NITEC qualification in Computing or similar • Advantageous to possess relevant experience • Advantageous to possess knowledge in computer systems & network environment. • Good interpersonal skills and customer focused personality. • Able to work independently as well as in a team. • Positive learning attitude.
Responsibilities
• Perform desktop, printing and related support. • 1st/2nd level support and resolution, including technical issues involving desktop clients and hardware issues. • Provide technical service to end users, troubleshooting issues related to laptops and printers • Manage Windows XP, Windows Vista, Windows 7, MS Office Applications, network connectivity, printer mapping etc. • Manage email messaging configurations and troubleshooting issues for Outlook. • Manage desktop hardware troubleshooting and diagnosis.
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