Life360 - Principal Product Manager, Platform
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Requirements
• 10+ years of product management experience, with at least 3–5 years in a senior or principal-level role with cross-functional scope • Proven track record working on platform, infrastructure, or developer-facing problems at a fast-growing consumer technology company • Ability to cut through noise and focus on what matters • Familiarity with reliability engineering concepts: SLOs/SLAs/SLIs, error budgets, on-call processes, incident response, and observability tooling • Experience driving alignment across large, matrixed engineering organizations on initiatives • Strong analytical skills and comfort utilizing quantitative data and other signals to define what good looks like and hold the bar there • Excellent written and verbal communication; ability to distill complex technical concepts into clear business priorities for diverse audiences • High degree of ownership and bias for action; you don’t wait to be asked, you identify the problem and mobilize the right people to solve it • Well-versed and opinionated on the intersection of consumer technology and security, privacy, trust, and compliance. • Experience with large-scale mobile or consumer applications serving hundreds of millions of users is a strong plus
Responsibilities
• Get ahead of growth, not behind it. Identify where the platform will break before it does and build the fault tolerance and capacity buffers to make sure it doesn't. • Get ahead of growth, not behind it. • Set the standard. Define company-wide platform KPIs — SLOs, SLAs, error budgets — that give product and engineering teams the confidence to ship fast without second-guessing the foundation beneath them. • Set the standard. • Make incidents a non-event. Own the roadmap for incident management, disaster recovery, and business continuity so that platform disruptions never become a ceiling on product velocity. • Make incidents a non-event. • Make the invisible visible. Drive the observability and telemetry roadmap so every team has real-time instrumentation into system health and no one ships into the dark. • Make the invisible visible. • Hunt systemic risk. Partner with engineering leadership to surface and mitigate the structural risks that constrain growth before they affect the millions of families who depend on us. • Hunt systemic risk. • Embed reliability into how we build. Establish performance and reliability as first-class product requirements, not afterthoughts. • Embed reliability into how we build. • Translate platform complexity into decisions. Turn platform health data and infrastructure realities into sharp narratives: what's slowing us down, what we need for the next order of magnitude, and where to place the bets now. • Translate platform complexity into decisions. • Build muscle, not just the plan. Establish rituals such as post-mortems, game days, capacity planning to make reliability a cultural practice, not a reactive one. • Build muscle, not just the plan.
Benefits
• Competitive pay and benefits • Medical, dental, vision, life and disability insurance plans (100% paid for employees) • 401(k) plan with company matching program • Mental Wellness Program & Employee Assistance Program (EAP) for mental well-being • Flexible PTO, 13 company-wide days off throughout the year • Winter and Summer Weeklong Synchronized Company Shutdowns • Learning & Development programs • Equipment, tools, and reimbursement support for a productive remote environment • Free Life360 Platinum Membership for your preferred circle • Free Tile Products • Life360 Values • Our company’s mission-driven culture is guided by our shared values to create a trusted work environment where you can bring your authentic self to work and make a positive difference • Be a Good Person - We have a team of high integrity people you can trust. • Be Direct With Respect - We communicate directly, even when it’s hard. • Members Before Metrics - We focus on building an exceptional experience for families. • High Intensity, High Impact - We do whatever it takes to get the job done. • Our Commitment to Diversity • We believe that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better results. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us closer to our customers and the communities we serve. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their authentic best selves to work.
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