Billing Supervisor
Upload My Resume
Drop here or click to browse · PDF, DOCX, DOC, RTF, TXT
Requirements
• High school diploma or GED required; Associate’s or Bachelor’s degree strongly preferred. • Minimum of 5 years of billing experience, including at least 3 years in a supervisory role. • Proven experience in leading, training, and supporting team members in a healthcare billing environment. • Proficient knowledge of healthcare revenue cycle, charge entry processes and billing requirements; expertise in Behavioral Health strongly preferred. • Strong understanding of payer guidelines, and insurance claims workflows, including denials and resubmissions. • Excellent verbal and written communication skills; ability to coordinate with cross-functional departments and relay clear guidance to team members. • Strong attention to detail, time management, and problem-solving skills, with the ability to prioritize and delegate tasks effectively. • Willingness to work alongside the team and provide support during staff absences or high-volume periods. • Flex PTO (3-5 wks/year recommended) + 11 paid company holidays. • Generous parental leave.
Responsibilities
• Supervise and mentor a team of denial follow-up specialists to ensure timely and accurate resolution of insurance claim denials. • Oversee daily denial worklists to ensure prompt follow-up within payer filing deadlines. • Generate and analyze denial reports (aging, write-offs, recovery rates, etc.) • Serve as the primary point of contact for follow-up workflow questions, providing guidance and resolution support to team members with escalations. • Collaborate closely with the Billing Manager to monitor key performance metrics and assist in meeting department goals and targets. • Ensure proper training, onboarding, ongoing development, and timely feedback, performance evaluations, and coaching for Billing Specialists to maintain high accuracy, productivity, and support professional growth and accountability. • Monitor daily follow-up workflows for completeness and accuracy, identifying trends, inconsistencies, or bottlenecks and implementing corrective actions as needed. • Maintain a working knowledge of the full Revenue Cycle Management (RCM) process, including patient registration, insurance verification, coding, billing, and collections. • Analyze insurance claim denials related to charge entry or billing errors; develop and implement strategies to minimize recurring denials. • Support the Billing Manager in process improvement initiatives, data analysis, and the development of policies and procedures. • Contribute to special projects and initiatives to enhance the efficiency, accuracy, and scalability of the billing department. • Perform follow-up duties as needed, providing direct support to the team and ensuring coverage during planned or unplanned staff absences. • Provide support for additional Revenue Cycle operations, as needed.
Benefits
• $68K – $85K • Offers Bonus • Upload your resume here to autofill key application fields. • Drop your resume here! • Parsing your resume. Autofilling key fields... • or drag and drop here • How did you hear about this opportunity? • Decline to self-identify • Hispanic or Latino - A person of Cuban, Mexican, Puerto Rican, South or Central American, or other Spanish culture or origin regardless of race. • Hispanic or Latino • White (Not Hispanic or Latino) - A person having origins in any of the original peoples of Europe, the Middle East, or North Africa. • White • Black or African American (Not Hispanic or Latino) - A person having origins in any of the black racial groups of Africa. • Black or African American • Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino) - A person having origins in any of the peoples of Hawaii, Guam, Samoa, or other Pacific Islands. • Native Hawaiian or Other Pacific Islander • Asian (Not Hispanic or Latino) - A person having origins in any of the original peoples of the Far East, Southeast Asia, or the Indian Subcontinent, including, for example, Cambodia, China, India, Japan, Korea, Malaysia, Pakistan, the Philippine Islands, Thailand, and Vietnam. • Asian • American Indian or Alaska Native (Not Hispanic or Latino) - A person having origins in any of the original peoples of North and South America (including Central America), and who maintain tribal affiliation or community attachment. • American Indian or Alaska Native • Two or More Races (Not Hispanic or Latino) - All persons who identify with more than one of the above five races. • Two or More Races • Hispanic or Latino • White (Not Hispanic or Latino) • Black or African American (Not Hispanic or Latino) • Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino) • Asian (Not Hispanic or Latino) • American Indian or Alaska Native (Not Hispanic or Latino) • Two or More Races (Not Hispanic or Latino) • I identify as one or more of the classifications of protected veteran listed above • I am not a protected veteran