rula - Staff Software Engineer - Platform Infrastructure

• 8+ years of experience with Site Reliability Engineering and/or DevOps to work individually on projects and tasks. • Experience collaborating across engineering and product teams, to drive change • Strong Site Reliability / DevOps Experience – knowledge of how to work with and properly apply SRE fundamentals in a mission-critical environment. • Experience with on-call rotations in mission-critical environments to ensure Service Level Objectives are met for internal and external customers. • 5+ years of Kubernetes (or equivalent tool) experience • Well-seasoned and proficient in handling complex incidents properly according to best practices. • Collaborative working style and thrives in a remote environment. • High personal awareness, growth mindset; “know what they don’t know” during incidents, and while participating in complex problems. • Previous experience in mission-critical systems and enterprises. SRE requires a commitment to excellence, with a deep ingrained culture of performing at a high level in stressful situations. • We're serious about your well-being! As part of our team, full-time employees receive: • 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii) • Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States • Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA • 401(k) plan access: Start saving for your future • Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees) • Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering • Employee Assistance Program (EAP): Support for your mental and physical health • New hire home office stipend: Set up your workspace for success • Quarterly department stipend: Fund team-building activities or in-person gatherings • Wellness events and lunch & learns: Explore a variety of engaging topics • Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all • We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.