Aledade - Senior IT Operations Engineer II
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Requirements
• Bachelor's degree in Information Technology, Computer Science, or a related field: Required education level is stated as at least a bachelor’s degree. The specific fields mentioned are IT, Computer Science, and any other related field. This requirement indicates that the ideal candidate should have foundational knowledge relevant to technology operations. • 6+ years of experience in IT operations or similar roles: Required work experience is stated as six or more years with demonstrated expertise in system administration and cloud network management. The job posting specifies a focus on hands-on, practical skills within the realm of IT Operations Engineering II. This requirement suggests that candidates should have substantial professional exposure to managing complex systems at scale while integrating modern DevOps practices into traditional operations roles. • Strong analytical and problem-solving skills: Required skill set includes strong analytical abilities, which are essential for troubleshooting issues proactively in the role of Senior IT Operations Engineer II as well as mentoring junior engineers effectively. Problem-solving is also a critical component to ensure system reliability and efficiency while maintaining compliance with rigorous standards like SOX and NIST guidelines, which are mentioned explicitly within this job posting's context. • Strong proficiency in managing IT infrastructure: Preferred skill set includes strong skills for handling various aspects of the IT environment such as security, network management, systems administration, cloud computing architectures development (including AD to Microsoft Entra migration), and modernizing complex cloud networks engineering—all essential components that align with maintaining a robust production environment. • Experience in automation: Preferred skill set includes experience leveraging advanced scripting languages like PowerShell or Python for building scalable, self-healing environments as part of the role's responsibilities to drive operational efficiency and reduce manual intervention within IT operations tasks. This requirement is directly tied to modernizing infrastructure management practices in line with DevOps principles mentioned explicitly in this job posting. • Experience with security monitoring: Preferred skill set includes experience governing firewalls, automated patching, and ensuring audit readiness for compliance standards like ITGC (Information Technology General Controls), SOX (Sarbanes-Oxley Act), and SOC II Type II. This requirement is explicitly stated in the job posting as a preferred skill set to safeguard organizational assets against potential security threats while maintaining strict adherence to compliance standards, which are critical for financial reporting accuracy within regulated industries like finance or healthcare where such audits may be mandatory. • Experience with disaster recovery and business continuity strategies: Preferred skill set includes experience in developing robust Disaster Recovery (DR) plans that ensure zero downtime operations, supported by a compreh
Responsibilities
• Ensure the organization’s IT infrastructure remains reliable, secure, and performing at peak efficiency by focusing on maintaining uptime, automating manual processes, supporting scalability of digital services while adhering to compliance standards. • Define, document, and implement Standard Operating Procedures (SOPs) across all critical IT systems as a key driver for health and stability in production environments. • Design resilient systems that prevent issues before they occur by championing continuous improvement through automation and mentorship of junior engineers. • Define and implement standard operating procedures for monitoring, disaster recovery, and change management to ensure robustness, scalability, and audit readiness in compliance with ITGC, SOX, SOC II Type II standards (NIST). • Develop high-availability cloud computing architectures including migrations from on premise AD to Microsoft Entra. Modernize complex cloud network engineering for hybrid infrastructure development. • Drive operational efficiency by replacing manual intervention with advanced scripting in PowerShell and Python, building scalable, self-healing production environments while managing the current VDI / Computing infrastructure in Azure. • Lead global systems health through observability tools like Datadog, Wiz, Sumo Logic for incident response, root cause analysis (RCA), proactive monitoring framework evolution. • Govern organizational assets by overseeing firewalls, automated patching, and security monitoring to ensure audit readiness in compliance with ITGC, SOX, and SOC II Type II standards. • Develop robust Disaster Recovery (DR) strategies for zero downtime operations supported by technical documentation and Standard Operating Procedures (SOPs).
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