omnidian - Senior System Administrator
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Requirements
• High-Stakes Project Leader: You have a proven track record of driving complex infrastructure projects to successful completion under pressure. • Independent Critical Thinker: You bring the situational awareness to understand the "downstream" effects of technical decisions and act swiftly to prevent small issues from becoming global incidents. • Autonomous Architect: You don't just follow a roadmap; you help build it by identifying infrastructure gaps and proposing technical solutions with a bias for action. • AI-Augmented Mindset: You proactively use AI tools like Gemini and Claude AI to increase your "speed-to-solution" for troubleshooting, process development, and documentation. • Global Communicator: You are comfortable working across time zones and possess the articulate communication skills required to lead cross-functional projects. • Proven Project Leadership: Demonstrated experience leading high-stake IT infrastructure projects from initiation to full delivery and documentation. • Professional Experience: 4+ years in systems administration or infrastructure engineering in a high-growth environment. • Certifications: ITIL 4 Foundation is required. Project management certification/experience is a plus. • Expert Scripting: Expert-level proficiency in PowerShell and Python is mandatory for automating user lifecycles and bridging data gaps between systems (e.g., Rippling, Intune, Jira). • Technical Mastery: Strong experience with cloud and endpoint management tools (e.g., Google Workspace, Azure, MDM platforms, SharePoint) • AI Literacy: Demonstrated experience leveraging AI platforms (e.g., Gemini, Claude AI) to accelerate troubleshooting, automation, and documentation. • Candidates looking to grow into future IT leadership roles are encouraged to demonstrate experience in: • Strategic Roadmapping: Contributing to 1–3 year IT infrastructure roadmaps that align with global business objectives. • Financial Acumen: Familiarity with managing IT department budgets, including OpEx/CapEx forecasting and SaaS spend optimization. • Compliance Leadership: Leading technical readiness for SOC2 or ISO audits and developing internal control frameworks. • Stakeholder Management: Experience presenting technical project updates and infrastructure risks to non-technical executive leadership (Legal, Finance, People Ops). • ## Success Metrics • Project Velocity: Majority of assigned project roadmaps are completed on schedule. • Security Posture: 100% of "Critical" and "High" security findings remediated within the defined compliance window. • Automation ROI: Successfully reduce manual onboarding/offboarding hours by 40% within the first 6 months through automation. • Onboarding Scalability: Successfully automate the technical onboarding process to handle rapid headcount spikes without manual intervention. • We plan to have this role start by mid-June • We are unable to provide sponsorship for this role, now or in the future • We will prioritize candidates in Seattle who can support our in-office IT presence • ## Work-Life & Culture
Responsibilities
• As a Senior Systems Administrator at Omnidian, you will be a technical force multiplier during a period of rapid global expansion. You are a self-directed architect who thrives in high-growth environments, enjoys owning and improving systems, proactively leveraging modern AI tools to automate complex workflows and engineer resilient infrastructure. • At Omnidian we believe in trust and autonomy. How you create an impact is ultimately up to you. Here is an outline of some of the things you’ll be doing: • Project Leadership & Mentorship • High-Stakes Execution: Lead the implementation and lifecycle management of high-stake infrastructure projects (IDP, MDM, ITAM) from conception to full completion. • Technical Mentorship: Serve as a senior technical escalation point and mentor junior IT staff , fostering a culture of continuous learning • Architectural Oversight: Contribute to architectural decisions for SharePoint Online, ensuring site designs meet the specific data-governance needs of Finance and Legal while maintaining audit readiness. • Global Infrastructure Scaling: Own, support, and implement infrastructure solutions to meet sudden demand spikes, particularly during international expansion, Mergers & Acquisitions (M&A), and the onboarding of offshore staff. • Security & Compliance • Vulnerability Remediation: Partner with the Information Security Team and senior IT staff to swiftly execute tasks required to remediate security findings and vulnerabilities within SOC2 and ISO frameworks. • DR & BCP Support: Support and contribute to the development and testing of Disaster Recovery (DR) and Business Continuity Plans (BCP), primarily managed by the Information Security Team. • Technical Standards: Establish and maintain technical designs and configuration baselines for all managed workstations, ensuring no “configuration drift” occurs across the global fleet. • Advanced Support & Operations • L2+ Technical Escalation: Provide high-level engineering support for complex hardware and software issues for a remote global team that exceed standard specialist capabilities. • Observability & Monitoring: Design and maintain monitoring and observability frameworks to proactively track global system health and maintain high situational awareness. • Vendor & Roadmap Alignment: Interact with key SaaS and infrastructure vendors to understand product roadmaps and articulate complex technical requirements for internal projects. • Cloud Application Management: Provide deep technical management for the global cloud stack, including Google Workspace, GCP, Endpoint Detection & Response (EDR), and CRM solutions. • Operational Excellence & AI Integration • ITIL Service Delivery: Operate within the ITIL framework for all service delivery, following a disciplined approach to incident, request, and change management. • Change Management: Maintain a rigorous focus on proper Change Management procedures; demonstrate a deep understanding of the downstream impact of infrastructure changes before execution to ensure minimal business disruption. • AI-Augmented Engineering: Proactively leverage AI tools including Gemini, and Claude AI to validate administrative scripts, synthesize technical data, and rapidly develop Standard Operating Procedures (SOPs). • Knowledge Management: Act as a lead contributor to the team Knowledge Base, ensuring that project-level architectural decisions and troubleshooting workflows are documented as "living" resources.
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