Zapier - Sr. Applied AI Engineer
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Requirements
• LLM Ops • ML Ops • You have experience building shared services, internal platforms, or reusable developer tooling that enable other teams to move faster. You enjoy creating strong abstractions, reducing duplication, and improving standards across an organization. • You have experience building shared services, internal platforms, or reusable developer tooling • You have experience of working through the full lifecycle of building, testing, deploying, and scaling ML/ LLM architectures. • You can identify and document trade-offs made during the development of AI/ML systems. You also have experience building with cloud infrastructure technologies. • You can identify and document • You love enabling others. You’re energized by building infrastructure and tooling that make product engineers and ML practitioners more effective. You think deeply about developer experience and know that the best platforms are both powerful and easy to adopt. • You love enabling others. • You embody our values. At Zapier, our values are at the heart of how we work together and how we think about our customers. In our remote setting, they help develop trust and ensure we work and collaborate to democratize automation. • You embody our values. • Things You’ll Do • Things You’ll Do • Build and evolve shared AI Platform capabilities that serve as the foundation for teams building with machine learning and generative AI across Zapier. • You will work mostly in TypeScript & Python. Experience isn’t strictly required, but it is a big plus. Comfort with typed languages and modern backend practices is a must. • TypeScript & Python • Improve our LLM Ops and ML Ops capabilities, including observability, monitoring, evaluation, deployment workflows, and operational guardrails. • LLM Ops • ML Ops • Design and implement systems that help teams measure and improve the performance, reliability, safety, and cost efficiency of AI-powered experiences. • Proactively identify tooling gaps and work across teams to standardize best practices for building, deploying, and monitoring AI-driven experiences. • Collaborate closely with engineers across product, infra, and data teams to ensure our AI components are reusable, well-documented, and easy to adopt company-wide. • Evaluate emerging tools, models, and patterns in the AI ecosystem, and help determine which ones should be incorporated into Zapier’s shared platform. • Application Deadline: • The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled. • Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out this resource for a list of countries where we currently cannot have Zapiens permanently working.
Responsibilities
• At Zapier, we don't just embrace automation and Al - our mission is to help others do the same. We expect the smart use of these tools when you join us, so we understand if you used Al to shape your application.
Benefits
• United StatesBase Salary $231.8K – $347.7K • Offers Equity • Offers Bonus • CanadaBase Salary CA$231.8K – CA$347.7K • Offers Equity • Offers Bonus • SpainBase Salary €135.9K – €203.8K • Offers Equity • Offers Bonus • United KingdomBase Salary £132.5K – £198.8K • Offers Equity • Offers Bonus • We believe all Zapiens should be rewarded competitively and equitably, using practices that are simple and transparent. This philosophy ensures we’re able to find, grow, and retain exceptional people from a broad range of backgrounds. Here’s how we define our compensation principles: • Competitive: Zapier pays well among the technology sector. • Equitable: Consistent pay practices; Pay for impact • Simple: Pay is well understood, and pay practices are built for scale. • Transparent: Zapiens know how pay works, including how their pay is determined. • A Candidate's compensation package is finalized once the interview process is concluded and accounts for demonstrated experience, job knowledge, skills, abilities, and internal equity. We use a business impact approach to base pay, which means we set pay for all Zapiens based on their demonstrated impact on Zapier’s success. In alignment with that philosophy, the upper half of a pay range is typically reserved for individuals who have consistently demonstrated a high impact in their current role and level while at Zapier.For more information on Zapier’s Total Rewards please click here. • Upload your resume here to autofill key application fields. • Drop your resume here! • Parsing your resume. Autofilling key fields... • Please Note: We cannot accept more than one application per candidate per job. If you have applied to this job already, you will be unable to apply again for 90 days. • Please enter your legal first name as it appears on your government-issued ID. This is only used for official documentation and onboarding if hired. Otherwise, we’ll refer to you by your preferred name. • Please enter your legal last name as it appears on your government-issued ID. This is only used for official documentation and onboarding if hired. Otherwise, we’ll refer to you by your preferred name. • Please only enter your preferred first name • preferred first name • or drag and drop here • Due to regulatory and security reasons, there’s a small number of countries where we cannot have Zapier teammates based. Additionally, because Zapier is an all-remote company and people can join our workforce from almost any country, we do not sponsor visas or transfers. Zapier teammates need to be authorized to work from their home location. • we do not sponsor visas or transfers • I am authorized to work in the country due to my nationality. • I am authorized to work in the country based on a valid work permit. I do not need a company to sponsor my visa. • I am authorized to work in the country based on a valid work permit. I will need to be sponsored by the company I work for. • I am not authorized to work in the country and will need visa support. • Online Job Ad or Job Board • Zapier's Talent Acquisition Team Outreach • Tell us about a time you worked with large language models or machine learning systems in production. What were the main operational challenges involved, and how did you address issues like reliability, observability, evaluation, safety, or cost? • Describe a project where you built or improved shared infrastructure, tooling, or platform capabilities for machine learning or generative AI use cases. What problem were you solving, what did you build, and what impact did it have on the teams or systems that used it? • Zapier is remote-first. How have you built and sustained a high-performing AI/ML team in a distributed setting • How have you been using AI in your day-to-day work? How has this changed in the last 12 months? • That said, while Al can be a helpful assistant, your application should still reflect you. You have the opportunity to stand out by being specific, reflective and thoughtful about your own real experiences. • We value transparency and trust — and that starts from day one. We expect you to complete live interviews on your own. In our skills assessments, Al tools may be encouraged — we'll be interested in how you use them. • If we find that you have misrepresented yourself at any stage of the process, we'll remove you from consideration for this and future roles at Zapier. • Please select "Yes" to confirm your understanding and agreement. • American Indian or Alaska Native • Black or African American • Hispanic or Latino • Native Hawaiian or Other Pacific Islander • Two or More Races • Non-Binary/Gender Non-Conforming • Prefer not to disclose • Straight or Heterosexual • Active Duty Wartime or Campaign Badge Veteran • Armed Forces Service Medal Veteran • Disabled Veteran • Recently Separated Veteran • I do not identify as a veteran • I do not identify as a person with a disability • Zapier may use Artificial Intelligence with this application. Learn more.
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