patsnap - Project Manager
London - Hybrid1mo ago
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Responsibilities
• Deliver onboarding and ongoing training sessions to customers • Drive product usage and engagement across your accounts • Run webinars and scalable enablement programmes • Act as a go to for product guidance and best practice • Identify gaps in usage or engagement and take action • Feed back opportunities for additional products or services internally • Track customer activity, engagement, and potential risk • Become a ‘product champion’ with absolute knowledge of the PatSnap tools. • Continuously build and maintain high levels of specialization in the IP and innovation intelligence market.
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