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Jobs/Head of Analytics Role/Whoop - Business Analytics Senior Manager (Product, Core)
Whoop

Whoop - Business Analytics Senior Manager (Product, Core)

Boston, MA$150k - $180k2w ago
In OfficeSeniorNAArtificial IntelligenceLogisticsHead of AnalyticsTeam ManagementCoachingStorytellingMentoringSQL

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Requirements

• 8+ years of experience in a deeply strategic/analytical role, including partnership with product and development teams. • Direct experience leading and developing a team of analysts, including driving large cross-functional projects and mentoring junior team members. • A true player-coach — able to independently take broad business questions, wrangle appropriate data, isolate and model key insights, visualize results, and communicate actionable recommendations. • Strong storytelling skills — able to create compelling, concise presentations that convey actionable solutions to complex, ambiguous problems. • Demonstrated success influencing senior stakeholders and leadership on strategic direction based on analytical recommendations. • Experience and knowledge running experiments (e.g., A/B testing, causal inference) and working with development teams. • Comfortable immersing yourself in new contexts — able to engage with technical PMs and data scientists on topics like data quality, device-level analytics, and signal processing tradeoffs enough to be a credible thought partner. • Experience working across multiple product domains simultaneously is strongly preferred. • Advanced skills in SQL and understanding of ELT (dbt) and data warehousing (Snowflake) structures, as well as data visualization tools (e.g., Looker, Hex, Tableau). • Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions. • This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office. • Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.

Responsibilities

• Partner with Product, Software, Hardware, Algorithms, and UX teams to align on goals, quantify impact, and identify new sources of value for WHOOP members. • Serve as the primary analytics partner across algorithms, core product, and hardware product workstreams, adapting your approach to the unique needs of each domain. • Lead, manage, and develop a team of analysts by fostering a culture of high performance, intellectual rigor, and continuous improvement. Invest in career development and raise the analytical bar across the organization. • Create repeatable tools and processes for analytics at scale, from data pipelines to agentic reporting solutions to weekly performance reviews. • Generate and drive a strategic analytic roadmap that proactively surfaces insights about member behavior, product performance, and feature adoption. • Build and refine KPIs across product domains including engagement, retention, feature adoption, and hardware performance metrics. • Design and oversee experimentation (A/B testing, causal inference) with clear success criteria, and bring rigor to how we measure what's working and what isn't. • Collaborate machine learning & research teams to evaluate model outputs, challenge assumptions, and ensure algorithmic work translates effectively into the product experience. • Provide thought leadership to senior stakeholders, delivering action-oriented recommendations that influence product roadmaps and strategic direction.

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