Senior Implementation Project Manager
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Requirements
• SaaS Implementation Knowledge: Experience with API integrations, data migrations, and product configurations. Proficiency in Agile, Waterfall, or hybrid project management methodologies • Tool Proficiency: Hands-on experience with PM software and CRM platforms • Change Management: Proven ability to help organizations transition from legacy systems to implement a new product or technology. • IMPLEMENTATION PROJECT MANAGER KEY PERFORMANCE INDICATORS • Time-to-Revenue: Reducing the number of days between contract signature and the client's first launch of the product • Customer Relationship: High Customer Satisfaction scores specifically related to the onboarding • Bachelor’s Degree and Equivalent Experience • 5+ years of client-facing implementation or project management role within a B2B SaaS environment • Excellent written and verbal communication and presentation skills • Strong, client-facing organizational and teamwork skills • Detail-oriented, critical thinker with the ability to prioritize and flexibility to adjust in an evolving environment • PMP or PM certification(s) is nice to have
Responsibilities
• End-to-End Delivery: The Sr. Implementation Project Manager owns the customer lifecycle from the point of sale through "Go-Live," ensuring the program setup aligns with the client's business goals • Stakeholder Management: Act as the primary bridge between the client’s sponsors and your internal teams • Risk Mitigation: Proactively identify "scope creep" and technical hurdles that could delay the timeline or inflate the budget • Provide strategic alignment and increase visibility across DailyPay’s portfolio of active implementations • Conflict Resolution: Managing the friction that occurs when teams encounter issues or blockers • Develop and manage organizational process assets and tools to gain efficiencies across projects
Benefits
• New York City$100K – $130K • Offers Equity • Remote Standard$86K – $113K • Offers Equity • Remote Premium$90K – $118K • Offers Equity • Upload your resume here to autofill key application fields. • Drop your resume here! • Parsing your resume. Autofilling key fields... • or drag and drop here • Decline to self-identify • Hispanic or Latino - A person of Cuban, Mexican, Puerto Rican, South or Central American, or other Spanish culture or origin regardless of race. • Hispanic or Latino • White (Not Hispanic or Latino) - A person having origins in any of the original peoples of Europe, the Middle East, or North Africa. • White • Black or African American (Not Hispanic or Latino) - A person having origins in any of the black racial groups of Africa. • Black or African American • Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino) - A person having origins in any of the peoples of Hawaii, Guam, Samoa, or other Pacific Islands. • Native Hawaiian or Other Pacific Islander • Asian (Not Hispanic or Latino) - A person having origins in any of the original peoples of the Far East, Southeast Asia, or the Indian Subcontinent, including, for example, Cambodia, China, India, Japan, Korea, Malaysia, Pakistan, the Philippine Islands, Thailand, and Vietnam. • Asian • American Indian or Alaska Native (Not Hispanic or Latino) - A person having origins in any of the original peoples of North and South America (including Central America), and who maintain tribal affiliation or community attachment. • American Indian or Alaska Native • Two or More Races (Not Hispanic or Latino) - All persons who identify with more than one of the above five races. • Two or More Races • Hispanic or Latino • White (Not Hispanic or Latino) • Black or African American (Not Hispanic or Latino) • Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino) • Asian (Not Hispanic or Latino) • American Indian or Alaska Native (Not Hispanic or Latino) • Two or More Races (Not Hispanic or Latino) • I identify as one or more of the classifications of protected veteran listed above • I am not a protected veteran