Everpure - Senior Manager of Innovation, Advanced Services - US/EMEA
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Requirements
• Experience leading teams in professional services, solution architecture, or technology innovation environments • Strong background in enterprise solutions, consulting, or transformation initiatives • Experience defining or evolving services offerings, ideally with a product mindset • Ability to operate across strategy and execution, driving outcomes in complex environments • Strong stakeholder management skills, with experience influencing senior leadership • Commercial awareness, including understanding of services revenue, growth, and go-to-market dynamics • Broad technical understanding across enterprise technologies (cloud, data, AI, infrastructure) • Experience working cross-functionally with sales, engineering, and product teams • A bias toward action, with the ability to drive innovation from concept through to scale • What Success Looks Like • A strong pipeline of innovative services aligned to enterprise priorities • Successful pilot and scaling of new services into repeatable offerings • Increased services adoption and measurable revenue growth • High-performing, engaged team delivering consistent impact • Clear alignment between services, product roadmap, and customer outcomes
Responsibilities
• Lead the Advanced Services innovation function, defining and executing the services strategy aligned to CX Portfolio and enterprise priorities • Manage and develop a team of Domain Solutions Architects and Services Lifecycle Program Manager(s) • Drive the creation of new services and solutions through structured innovation cycles (MVP, pilot, validation, scale) • Ensure strong alignment between services innovation, product roadmap, and go-to-market strategy • Partner with Sales, the Enterprise Line of Business, and Field Solution Architect organization to support strategic opportunities • Establish a product-led approach to services, including lifecycle management, prioritisation, and performance tracking • Define success metrics and ensure services are delivering measurable outcomes and driving revenue growth • Collaborate with Services Engineering to ensure solutions are scalable, repeatable, and operationally viable • Build strong relationships across CX Portfolio, Product Engineering, and Delivery organisations • Foster a culture of innovation, experimentation, and accountability within the team
Benefits
• This is a critical leadership role shaping the future of Advanced Services at Everpure. You will define how we innovate, build, and scale services that drive enterprise transformation and measurable business impact. • What You Can Expect From Us • Pure Innovation: We celebrate those who think critically, like a challenge, and aspire to be trailblazers • Pure Growth: We give you the space and support to grow along with us and to contribute to something meaningful • Pure Team: We build each other up and set aside ego for the greater good • Flexible time off, wellness resources, and benefits designed to support balance • WHAT YOU CAN EXPECT FROM US: • Innovation: We celebrate those who think critically, like a challenge, and aspire to be trailblazers. • Innovation • Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been named Fortune's Best Workplaces in Technology™, Fortune's Best Workplaces in the Bay Area™, and certified as a Great Place to Work®! • Growth • Team: We build each other up and set aside ego for the greater good. • And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events. Check out purebenefits.com for more information. • ACCOMMODATIONS AND ACCESSIBILITY: • Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at [email protected] if you’re invited to an interview. • OUR COMMITMENT TO A STRONG AND INCLUSIVE TEAM: • We’re forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn’t just accepted but embraced. That’s why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership.
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