Brain Co. - AI Deployment Lead
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Requirements
• 3-5 years in customer success, product management, delivery consulting, or technical account management. • Experience at top-tier product or consulting organizations (e.g., Palantir, Google, Amazon, BCG, McKinsey, etc.) • Technical Fluency: • Strong understanding of AI/ML concepts, data workflows, and model deployment processes. • Ability to discuss and assess technical trade-offs with engineering teams. • Proven ability to build rapport and trust with enterprise customers and senior stakeholders. • Excellent written and verbal communication, including the ability to simplify technical details for non-technical audiences. • Execution & Ownership: • Hands-on mindset with a bias for action and a strong sense of ownership. • Experience managing agile product or project delivery cycles. • Willingness to travel within the region to meet customers and oversee deployments on-site.
Responsibilities
• Define & Prioritize Features: Work with customers to identify high-impact problems and define AI-driven product features to address them. • Translate Business Needs: Convert customer requirements into clear technical specifications and use cases for internal teams. • Lead Agile Delivery: Oversee agile sprints and project timelines, ensuring timely and high-quality solution delivery. • Drive Adoption: Travel regionally to engage with users, onboard stakeholders, and gather direct product feedback for continuous improvement. • Collaborate Cross-Functionally: Serve as the bridge between customers and internal teams including data scientists, engineers, and product leads. • Act as Customer Champion: Build trusted relationships and ensure the long-term success of deployed solutions.
Benefits
• Work on transformative AI projects with high-impact clients. • Operate in a fast-paced, agile environment with real-world outcomes.
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