Risk Ledger - Engineering Manager, Platform (Enablement)
Requirements
• Hands-on experience in platform engineering, DevOps or SRE, including running production systems at scale. • Strong production experience with AWS and Kubernetes/Docker. • Infrastructure-as-code experience (for example Terraform or CloudFormation) and modern CI/CD practice. • Experience owning reliability: incident management, SLOs, observability, performance and capacity planning. • Security-minded design and a working understanding of cloud security and compliance. • Solid grounding in relational databases (Postgres/SQL) and asynchronous messaging. • Enough familiarity with Go and our wider stack to engage credibly in design reviews. • A track record of managing engineers or teams, ideally platform or infrastructure teams. • Clear communication with senior and non-technical stakeholders on capacity, constraints and risk. • Motivation by the growth and success of your people. • Experience treating a platform as an internal product, with measurable developer-experience outcomes. • Familiarity with Team Topologies and the DORA metrics. • Experience working with Product on prioritisation across both platform and feature work.
Responsibilities
• Platform strategy and delivery • Set technical direction and a roadmap for platform, DevOps and SRE work, and prioritise it against feature demand. • Treat the platform as a product: understand what internal teams need, measure adoption and satisfaction, and invest where it removes the most friction. • Improve CI/CD, infrastructure-as-code and developer tooling to cut lead times and operational toil. • Make sound trade-offs on scalability, security, cost and resilience in AWS, and own the platform’s cloud spend. • Reliability and operations • Own SLOs, error budgets and observability across the platform and the services that run on it. • Lead incident response and on-call practices, and run blameless post-incident reviews that lead to real change. • Build security-minded design into platform defaults, working with security and compliance, which matters given the sensitive data our customers entrust to us. • Working with Product and Expansion • Partner with the Expansion team lead and Product Managers so platform capacity and constraints are visible in planning. • Balance technical investment against new build, and communicate trade-offs on capacity and risk clearly to senior and non-technical stakeholders. • Use team charters (Team APIs) to define Enablement’s mission, interaction modes and boundaries with stream-aligned teams. • People and leadership • Coach and develop engineers, and build a culture of constructive feedback and psychological safety. • Lead hiring and retention for platform and SRE roles. • Lead complex cross-team projects such as migrations and platform changes, and guide teams through technical and organisational change. • Work with the Head of Engineering and Principal Engineers to mature engineering practices across technology, people and process.
Benefits
• 💰Competitive base salary • 📈Generous EMI equity package • 👌Private pension • ✈️28 days annual leave + bank holidays • 🏖Additional 30 days of unpaid leave per year to use as you wish • 🎆Ad-hoc companywide time off over the festive period • 🏥Private healthcare with AXA Insurance - including enhanced mental wellbeing coverage • 🏠Hybrid working policy, typically 2-3 days in the office • 👶Enhanced family (parental) leave - gender-neutral policy, 12 weeks paid leave • 👪5 days Caretaker's leave • 😷Enhanced occupational sick pay • 💻£500 WFH budget • 📚All the learning resources and books you want to aid in your personal development • 🎉 Regular socials to unwind and have some fun • £110,000 - £135,000 GBP
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