Cognition - Technical Engagement Manager, Federal
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Requirements
• Ability to sell through ambiguity: build the case, create urgency, drive next steps, and keep complex motions moving • Ability to operate as both account growth owner and mission-success operator in the same account • Structured, high-agency operator who moves quickly and follows through • Demonstrated ability to learn exceptionally fast • Willingness to travel for conferences, customer meetings, trainings, onsite sessions, and internal coordination • You might excel if you… • have worked in or sold into large federal contractors, systems integrators, OEMs, or government programs • have owned strategic customer relationships without necessarily being the formal quota-carrying AE • have worked in a solutions engineering, deployment strategist, technical account manager, technical program manager, consultant, mission-success, or other hybrid customer-facing role • are comfortable translating between executives, operators, and engineers • enjoy training users, running workshops, and building internal champions • are competitive, highly ambitious, and energized by high-intensity environments
Responsibilities
• Own and grow a small number of strategic federal accounts, with a focus on account expansion, usage growth, training, and durable customer adoption • Build deep relationships with champions, executives, technical leaders, and end users across complex organizations • Run high-quality M1 and M2-style demos yourself, tailoring the story to the customer's workflows, constraints, and priorities • Identify promising use cases for Devin and Windsurf and help customers translate early interest into real deployment and sustained usage • Drive horizontal expansion across large, quasi-independent teams within companies by turning one team win into many team wins over time • Support pilots, trainings, enablement sessions, and post-sale execution to ensure customers and partners succeed with the product • Help customers and partners navigate real-world blockers including procurement, security, legal, timing, internal change management, and operational adoption • Contribute to and proactively craft joint go-to-market efforts with systems integrators, OEMs, and other federal ecosystem partners • Act with a zero-fail mentality on the most important federal accounts, deployments, and joint go-to-market motions • Create tight feedback loops between the field and the product team so that customer insights shape roadmap and go-to-market execution
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