RapidFort, Inc. - Cloud Operations Engineer — Linux & Kubernetes

• RapidFort helps organisations secure their software supply chains, reduce software vulnerabilities, and minimise the attack surface of containerised applications. • We are looking for an experienced Cloud Operations Engineer with strong Linux, Kubernetes, and Bash skills to support the production and delivery environments behind our SaaS platform. • At least 5 years of relevant hands-on experience, typically 5–7+ years, in cloud operations, platform operations, infrastructure engineering, DevOps, SRE, or a comparable technical role. • At least 5 years of relevant hands-on experience • Proven experience supporting live production environments and independently investigating operational issues. • Strong Linux administration and troubleshooting skills, including processes, services, permissions, filesystems, resource utilisation, and network connectivity. • Strong Linux administration and troubleshooting skills • Hands-on experience operating and troubleshooting Kubernetes workloads in production. • Practical Bash scripting experience, including writing, reading, and troubleshooting scripts for operational tasks. • Experience using Git and working with CI/CD pipelines, deployments, and release workflows. • Hands-on experience with at least one major public cloud platform: AWS, Azure, or GCP. • Experience using monitoring, logging, and alerting platforms such as Datadog, Prometheus, Grafana, or equivalent tools. • Working knowledge of DNS, TCP/IP, HTTP/HTTPS, ports, and connectivity troubleshooting. • Experience responding to production incidents and following controlled change procedures. • Kubernetes Troubleshooting • You must be comfortable using Kubernetes tooling to investigate problems and explain your findings. This includes: • Using kubectl get, kubectl describe, and kubectl logs to inspect workloads and diagnose issues. • Reviewing current and previous container logs, Kubernetes events, and workload configuration. • Troubleshooting CrashLoopBackOff, image pull failures, scheduling problems, and failing health probes. • Investigating resource requests and limits, application configuration, and service connectivity. • Selecting appropriate remediation steps and validating recovery. • We are looking for practical understanding: the ability to explain what you are checking, interpret the evidence, and decide what to do next. • Helm and Kubernetes application configuration. • Terraform and infrastructure-as-code workflows. • Python or another scripting language. • Cloud IAM, networking, load balancing, and storage. • Container registries and container image troubleshooting. • Operational support for databases and other stateful services. • Follow-the-sun operations and regional incident handoffs. • Enterprise SaaS or cybersecurity environments. • Experience with one major cloud platform is sufficient. Strong Linux, Kubernetes, and Bash skills are essential; experience with every additional technology listed is not required. • How You Work • Take ownership of issues and follow through to resolution. • Investigate systematically and use evidence to guide decisions. • Understand the impact of production changes and recognise when to act, seek input, or escalate. • Communicate clearly during incidents, technical investigations, and regional handoffs. • Work independently during assigned coverage while collaborating with a globally distributed team. • Look for opportunities to automate repetitive tasks and prevent recurring problems. • This is an individual contributor role with no direct people management responsibilities. A specific degree or professional certification is not required. • What Success Looks Like • Within your first few months, you will be able to: • Independently handle routine deployments, builds, and operational requests. • Diagnose and resolve common Linux and Kubernetes production issues. • Respond to alerts with a structured investigation and appropriate remediation. • Provide clear diagnostic findings when escalating complex incidents. • Reliably support European operational coverage and regional handoffs. • Improve runbooks, automate repetitive tasks, and help reduce recurring incidents. • Career Development • As your understanding of RapidFort’s platform grows, you will have opportunities to expand your technical ownership across cloud infrastructure, Kubernetes, CI/CD, automation, observability, and reliability engineering. • Progression can remain on an individual contributor path, with increasing technical scope and responsibility. • Location & Working Arrangements • Location: You must be based in the United Kingdom. This position is fully remote. • Location: • Work Authorisation: You must already have the right to work in the United Kingdom. RapidFort cannot provide visa sponsorship for this position. • Work Authorisation: • Schedule: The role includes scheduled European operational coverage and an on-call rotation. Occasional work outside normal hours may be required for incidents or planned operational activities. Coverage hours, on-call frequency, and applicable compensation or time-off arrangements will be discussed during the interview process. • Schedule: