Postman - Engineering Manager, Insights
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Requirements
• 10–12+ years of backend engineering experience • Strong hands-on technical depth with the ability to dive deep into complex engineering problems • 4+ years of experience leading and mentoring engineering teams • Strong institutional thinking and ability to grow engineers • Comfortable coding regularly while managing teams • Experience working in larger-scale engineering organizations • Experience collaborating with cross functional teams • Ability to lead technical discussions with customers and support sales conversations • Strong experimentation mindset with comfort around testing and prototyping new technologies • Experience with observability platforms, telemetry, monitoring, or developer tooling • Exposure to AI systems, autonomous workflows, or agentic architectures • Mix of startup and large-company experience • Experience scaling teams and organizations • Background at companies operating at significant scale such as Meta, Netflix, or similar engineering environments
Responsibilities
• Lead engineering strategy, execution, and delivery for the Agentic Onboarding and Insights pods • Define and execute clear technical roadmaps, milestones, and success criteria • Drive architectural decisions and provide deep technical leadership across backend systems and distributed platforms • Stay hands-on with coding, debugging, prototyping, and technical problem-solving on a day-to-day basis • Mentor and support engineers through a culture of trust, psychological safety, and high performance • Help stabilize and grow a team transitioning from previous leadership changes • Partner closely with Product, Design, GTM, and leadership teams to align engineering outcomes with business goals • Participate in customer conversations, sales engagements, and feedback loops to better understand user pain points • Build scalable engineering practices with strong institutional thinking and engineering rigor • Balance execution across two distinct domains: • AI-driven onboarding and autonomous workflows • Observability and insights platform capabilities • Collaborate effectively across globally distributed teams, particularly with stakeholders in the US • Challenges You’ll Tackle • Driving execution in a product area with evolving requirements and unshipped capabilities • Managing two technically distinct product domains simultaneously • Balancing deep technical contribution with people leadership • Coordinating effectively across India and US time zones • Directly exposure to work with customers on front line
Benefits
• Opportunity to shape two strategic product areas aligned with Postman’s long-term AI vision • Build and scale engineering pods from a lean foundation • Work on an Insights platform with significant market potential in observability • High ownership with clear roadmaps and measurable impact • Deep exposure to customer feedback and real-world developer workflows • Opportunity to work closely with experienced engineering leadership that has scaled organizations from early-stage teams to large global engineering groups • What Else? • What Else? • In addition to Postman's pay-on-performance philosophy, and a flexible schedule working with a fun, collaborative team, Postman offers a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, and a monthly lunch stipend. Along with that, our wellness programs will help you stay in the best of your physical and mental health. Our frequent and fascinating team-building events will keep you connected, while our donation-matching program can support the causes you care about. We’re building a long-term company with an inclusive culture where everyone can be the best version of themselves. • At Postman we value in person collaboration. We are in office 5 days a week for all roles based out of our hubs in San Francisco Bay Area, Boston, Austin, Tokyo and London. For roles based in Bangalore, employees currently work in the office three days a week and will transition to five days per week by the end of the year. We were thoughtful in our approach which is based on collaboration and grounded in feedback from our workforce, leadership team, and peers. The benefits of our in office model will be shared knowledge, brainstorming sessions, communication, and building trust in-person that cannot be replicated via zoom. • Our Values • Our Values • At Postman, we create with the same curiosity that we see in our users. We value transparency and honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can. • Equal opportunity • Equal opportunity
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