Relay Technologies - IT Support Technician
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Requirements
• Aim with Precision: You define problems clearly and measure your impact meticulously. • Play to Win: You chase bold bets, tackle the hard stuff, and view constraints as fuel, not friction. • 1% Better Every Day: You believe that small, consistent improvements lead to exponential growth. You move quickly, deliver results, and learn from every experience. • All In, All the Time: You show up and step up. You take ownership from start to finish and do what it takes to deliver when it counts. • People-Powered Greatness: You invest in your teammates. You give and receive feedback with care and candour. You build trust through high standards and shared success. • Grow the Whole Pie: You seek out win-win solutions for merchants, couriers, and our customers, because when they thrive, so do we. • If these resonate, and you combine strong technical fundamentals with entrepreneurial drive, let’s connect. • Relay is an equal-opportunity employer committed to diversity, inclusion, and fostering a workplace where everyone thrives.
Responsibilities
• Have strong experience in IT operations, internal systems, or workplace technology • Can confidently implement and manage MDM and device compliance • Are highly organised and enjoy owning asset tracking, logistics, and documentation • Take security seriously and can drive 2FA, training, and compliance controls • Are comfortable administering Slack, Notion, and Google Workspace at scale • Can respond fast to technical blockers and resolve access/authentication issues • Take pride in building reliable systems and reducing repeat problems through process improvement • This role suits someone who is proactive, detail-driven, and motivated by ownership - someone who keeps internal tech running smoothly and raises standards as the business grows.
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