The Economist Group - Principal Product Manager - AI Platform
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Requirements
• Builder: You have shipped complex technical platforms or AI/ML-powered systems and understand how to design abstractions that scale. • Builder: • Technical: You can dive into system architecture, model deployment workflows, API design and MLOps practices to make informed product decisions. • Technical: • Documenter: Strong ability to write clear user stories, system requirements, architectural briefs and technical product specifications. • Documenter: • Listener: Adept at understanding the needs of engineers, data scientists, editorial partners and product teams. • Listener: • Communicator: Able to articulate complex concepts simply and compellingly, tailoring communication to technical and non-technical audiences. • Communicator: • Curious: Deep interest in emerging AI tooling, evaluation methods, and how platform infrastructure enables innovation. • Curious: • Pragmatic: A bias for incremental, value-driven delivery - balancing ambition with operational realities. • Pragmatic: • Humble and collaborative: Comfortable learning, asking questions, and working with diverse teams in a fast-moving environment. • Humble and collaborative: • Domain knowledge • Domain knowledge • Strong understanding of AI/ML systems, including model deployment, LLMs, retrieval systems and evaluation techniques. • Experience working on platform teams or building shared systems used across multiple products. • Understanding of how content-led products are built, structured and scaled. • Enthusiasm for The Economist’s mission, journalism and the opportunities that AI provides to enhance our global offering. • Working Arrangements • The majority of our roles operate on a hybrid working pattern, with 3+ days office attendance required. • AI usage for your application • We are an innovative organisation that encourages the use of technology. We recognise that candidates may utilise AI tools to support with their job application process. However, it is essential that all information you provide truthfully and accurately reflects your own experience, skills, and qualifications.
Responsibilities
• Own the product vision for the Group’s AI Platform, defining how model deployment, evaluation, conversational systems and knowledge frameworks should evolve. • Translate technical opportunities into platform capabilities, ensuring they can be safely and consistently adopted across teams. • Partner with engineering to define infrastructure for model hosting, observability, routing, versioning and deployment workflows. • Lead the development of a uniform evaluation and benchmarking framework that enables rigorous measurement of model and feature performance. • Define the conversational architecture that supports multi-turn interactions, off-platform assistants, internal tools and customer experiences. • Work closely with Engineering, Data Science and Information Security to build robust governance, safety, guardrail and risk-mitigation features. • Act as the core partner to product teams across the Group to understand their needs, and ensure the AI platform enables them effectively. • Drive a culture of technical clarity, ensuring documentation, APIs, and internal tools deliver an excellent developer experience. • Set clear priorities that balance short-term operational needs with long-term architectural evolution. • Communicate platform strategy, roadmaps and decisions across the business at the appropriate level of detail. • Establish and track KPIs for platform reliability, performance, adoption and efficiency. • Work in close collaboration with delivery, engineering, design and business stakeholders to scope, develop and launch high-quality platform capabilities.
Benefits
• Our benefits package is designed to support your wellbeing, growth, and work-life balance. It includes a highly competitive pension or 401(k) plan, private health insurance, and 24/7 access to counselling and wellbeing resources through our Employee Assistance Program. • We also offer a range of lifestyle benefits, including our Work From Anywhere program, which allows you to work from any location where you have the legal right to do so for up to 25 days per year. In addition, we provide generous annual and parental leave, as well as dedicated days off for volunteering and even for moving home. • You will also be given free access to all The Economist content, including an online subscription, our range of apps, podcasts and more.
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