Justworks - Senior Software Engineer, AI (Remote UK)
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Requirements
• You are self-driven and like to work with others to remove roadblocks. You are curious and love to explore and learn new technologies. You have demonstrated the ability to build, deploy, and maintain large-scale, complex applications. You care more about solutions and impacting the customer experience than using a particular tool or framework. • You will join a small, highly autonomous cross-functional team to build AI agents that fundamentally transform how operations work at scale. Instead of writing bespoke software for every workflow, we are developing an agent platform that can read operational knowledge, reason about it in context, and execute tasks end-to-end. This approach allows us to scale complexity through knowledge and reasoning, rather than simply through code. • This is an opportunity to join a foundational team, which currently consists of fewer than five engineers. The work spans critical areas including LLM-powered agent design, robust backend service architecture, tool and integration development, and sophisticated knowledge infrastructure. • We are seeking a Senior Software Engineer with a strong passion for building AI-native systems in a product environment. The ideal candidate will be able to take ownership of large segments of the technology stack, make pragmatic technical decisions in ambiguous and emerging territory, and consistently ship high-quality, production-ready systems that our users rely on every day. • Holds at least 5 years of backend systems engineering experience • Experience with AI/LLM agent platform development • API design & system integration experience • Must be product thinking • Must have experience with owning projects and be comfortable with self-direction • Technologies Used • Technologies Used • Golang, Ruby on Rails, Javascript, Java, C#, Python, VueJS, MySQL, Kafka, AWS, Git, Memcache, Redis, ElasticSearch, Docker, Terraform, Kubernetes, CircleCI, DataDog • The base wage range for this position based in The United Kingdom is targeted at 132,000-170,000 GBP per year. • #LI-AD1 #LI-Hybrid #LI-JS1 • Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location. Salary ranges for positions based in other locations may differ based on the cost of labor in that location. • For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit Total Rewards @ Justworks. • Diversity At Justworks • Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.
Responsibilities
• Design, build, and own core components of the agent platform, from the orchestration layer to the tool integrations connecting it to internal systems. • Build and evolve the capabilities layer: APIs, data access patterns, and service integrations for agents to execute operational workflows. • Architect the knowledge and memory infrastructure, allowing agents to retrieve the data and act across our systems. • Design and implement the trust and safety framework, including audit trails, human-in-the-loop controls, and guardrails for safe and auditable AI-driven operations. • Contribute to agent evaluation and testing infrastructure, defining how we measure accuracy, reliability, and regression across agent behaviors. • Partner directly with Operations to understand workflows, identify automation opportunities, and translate process knowledge into agent capabilities. • Mentor other engineers on the team as it grows. • You are comfortable in a fast-paced, early-stage environment. You demonstrate a "scrappy" and resourceful approach, proactively identifying solutions and unblocking yourself without needing a fully defined path. • You are comfortable in a fast-paced, early-stage environment. • You are pragmatic and balance quality with speed. You understand when to optimize for long-term durability and when to iterate quickly. You prioritize pragmatism over being overly precious about code, but never compromise on quality in a way that creates future issues. • You are pragmatic and balance quality with speed. • You are product-minded. You look beyond the immediate task, seeking to understand the "why" behind the build and questioning whether it's the right product solution. You are comfortable contributing product thinking alongside engineering work. • You are product-minded. • You demonstrate a strong ownership mindset. You are proactive, identify gaps, and drive initiatives to completion without waiting for explicit instructions. When encountering issues or ambiguity, you address them directly. • You demonstrate a strong ownership mindset. • You possess strong backend engineering fundamentals. You can confidently design, build, and operate production systems. • You possess strong backend engineering fundamentals. • You are curious and eager to develop expertise in AI and LLMs. While deep research is not required, you are motivated to build practical, real-world products using these tools, specifically focusing on agent systems. • You are curious and eager to develop expertise in AI and LLMs.
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