teya - Supply Chain Leader - Southern Europe

• Lead daily supply chain operations across three countries, managing deliveries, swaps, returns, and collections. • Coordinate internal teams and external partners with clear ownership and escalation paths. • Manage 3PLs, warehouse providers, and last-mile couriers, ensuring SLAs and performance standards are met. • Analyse operational data and cost-to-serve metrics, identifying efficiency opportunities and improvements. • Map, standardise, and improve end-to-end processes, partnering with Product and Engineering to optimise systems. • Lead a small team of specialists or local supply chain leads, fostering a culture of ownership, operational excellence, and data-driven decision-making. • Collaborate cross-functionally with Sales, Customer Operations, and Product teams to embed supply chain in merchant experience. • Travel occasionally across markets to support operations and partners. • Proven experience in supply chain operations, fulfilment, or last-mile logistics. • Experience managing operations across multiple countries or regions. • Strong analytical mindset and comfort using data to drive operational decisions. • Hands-on experience managing 3PLs, vendors, and contracts, with a track record of holding partners accountable. • Comfortable working in a fast-growing and dynamic environment. • Hands-on leader who can work at both strategic and operational levels. • Strong stakeholder management and cross-functional collaboration skills. • Experience in payment terminals, POS hardware, or subscription/revenue-based logistics is a plus. • Fluent in English (Spanish, Portuguese, or Italian are a plus).