Cloudflare - Accounts Receivables Specialist
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Requirements
• MS/PhD in a quantitative field (CS, Statistics, Math, etc.) with 5+ years of industry experience • Strong knowledge and hands-on experience in machine learning and statistics • Experience using LLMs to extract actionable insights from unstructured data • Proficiency in SQL and Python • Hands-on experience building and maintaining data pipelines • Experience deploying machine learning models into production environments • Ability to navigate ambiguity and lead the development of foundational products from scratch • Excellent communicator, with a focus on driving impact • Experience in FinTech • Experience working on fraud or support related problems • Experience building AI agents • What Makes Cloudflare Special? • We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. • Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. • Project Galileo • Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. • Athenian Project • 1.1.1.1 • Sound like something you’d like to be a part of? We’d love to hear from you! • This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Responsibilities
• Collaborate with Product, Engineering, Support and Finance teams to translate complex business requirements into scalable data science solutions for Billing and Fraud • Lead the design and implementation of foundational Machine Learning models to detect financial anomalies, abuse patterns, and fraud risks • Leverage AI and NLP techniques to mine unstructured data, such as support logs and user feedback, to identify friction points and uncover hidden improvements in our billing systems • Manage the full lifecycle of our models, from exploratory analysis and feature engineering to validation, deployment, and monitoring in production • Proactively identify opportunities to transform data insights into new FinTech product features or strategic business initiatives • Build and optimize robust data pipelines ensuring data is discoverable and easy to query • Required skills, knowledge, and experience: • MS/PhD in a quantitative field (CS, Statistics, Math, etc.) with 5+ years of industry experience • Strong knowledge and hands-on experience in machine learning and statistics • Experience using LLMs to extract actionable insights from unstructured data • Proficiency in SQL and Python • Hands-on experience building and maintaining data pipelines • Experience deploying machine learning models into production environments • Ability to navigate ambiguity and lead the development of foundational products from scratch • Excellent communicator, with a focus on driving impact
Benefits
• Direct collaboration with Cloudflare’s executive team. Be at the table where key decisions are made. • High visibility and impact in a mission-driven company transforming the Internet. • Career growth opportunity on a high-performance finance team. • What Makes Cloudflare Special? • We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. • Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. • Project Galileo • Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. • Athenian Project • 1.1.1.1 • Sound like something you’d like to be a part of? We’d love to hear from you! • This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
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