NICE - Professional Sevices Engineer

• Windows server/client • Efficient, effective and respectful communication skills both with customers and within internal departments. Including: • Listening, ability to identify and validate assumptions. • Ability to use effective questioning to confirm understanding of a customer problem and then provide help to solve it • Delivery of technical information (written and verbal) to customers of varying technical expertise and experience • Methodical troubleshooting, technical skill and attention to detail used in diagnosing problems and reproducing issues in a local environment • Multi-tasking and time-management to prioritize and switch between varied tasks • You will have an advantage if you also have: • Programming (e.g. C#) • MS Azure Cloud technologies (or equivalent) • Policing or criminal justice sector within an IT environment