Software Engineer
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Requirements
• 8-10+ years experience in software development, preferably with at least 3+ years in AI/ML software development. • Demonstrated experience shipping AI solutions used by real customers — not just prototypes or academic projects • Experience integrating LLMs into applications (prompt engineering, evaluation, fine-tuning, API orchestration) • Experience designing RAG pipelines, embeddings workflows, and working with vector databases • Experience deploying AI systems in cloud environments (AWS, Azure, GCP) • Technical Expertise: • Strong Python proficiency and familiarity with ML frameworks (PyTorch, TensorFlow, or equivalent) • Experience building scalable APIs and backend services • Understanding of agentic architectures, orchestration frameworks, or multi-agent systems • Experience optimizing AI performance, cost, and latency in production • Familiarity with observability, evaluation frameworks, and model monitoring • Mindset & Attributes (Critical for Success) • Builder mentality — you love shipping • High ownership — you see problems and move toward them • Curiosity about emerging AI capabilities and how to apply them pragmatically • Bias toward action and experimentation • Comfort operating in evolving AI landscapes • Ability to balance speed with engineering discipline • Strong communicator who can translate AI capabilities into business value • Experience in utilities, broadband, cooperatives, or enterprise SaaS • Knowledge of AI safety, evaluation strategies, or explainability techniques • Full-stack experience or ability to deliver end-to-end AI features • Portfolio, GitHub, or case studies demonstrating deployed AI systems • Experience working with utilities, broadband providers, or cooperatives, preferred. • Commitment to NISC’s Statement of Shared Values • NISC’s Shared Values & Competencies: • We’re a cooperative, which means we’re owned by the Members we serve. It also means that our focus is on taking care of our Members and our employees, rather than having a big bottom line. Quality service and innovative technology starts with happy and dedicated employees. Join our team and learn for yourself what sets NISC apart. • Integrity – We are committed to doing the right thing – always. • Integrity • Relationships – We are committed to building and preserving lasting relationships. • Relationships • Innovation – We promote the spirit of creativity and champion new ideas. • Innovation • Teamwork – We exemplify the cooperative spirit by working together. • Teamwork • Empowerment – We believe individuals have the power to make a difference. • Empowerment • Personal Development – We believe the free exchange of knowledge and information is absolutely necessary to the success of each individual and the organization. • Personal • Work Schedule: • Cedar Rapids, IA • Lake Saint Louis, MO • Hybrid Schedule: • Required Days from an Office Location: Tuesday and Wednesday - the third required day will be up to the candidate and their supervisor to choose. • Virtual Office Location: Fully remote candidates will be considered for candidates who have a background in providing AI/ML solutions that work in real world applications, not just conceptual understanding or research based projects. • Virtual Office Location • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Employees must be able to see, speak, and hear, to operate computer keyboards or office equipment, and are required to stand, walk, and sit. • Disclaimer: • Management may modify this job description by assigning or reassigning duties and responsibilities at any time.
Responsibilities
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Benefits
• Medical, Dental and Vision Insurance. • Like to walk? Improve your overall wellness knowledge? Ability to earn up to $800 additional dollars into your HSA each year through our Wellness Rewards program. • Dependent Care Flexible Spending Account (FSA) thru Paylocity. • Fully covered life insurance up to x3 annual base salary. • Fully covered short- and long-term disability. • 401(k), traditional or Roth, with employee match up to 6% and employer 4% salary base contributions. • PTO accrual levels dependent on years of service, 120 Life Leave Event hours, and 9 paid holidays. • $2,500 Interest-FREE technology loan program. • $25,000 employee educational assistance program. • Volunteer, Wellness, Family Events and other employee fun supplied by our committees. • Employee Assistance Program; assisting employees and dependents with virtually any life event • Benevolence Committee to support employees with financial hardships like unexpected medical bills, funerals and other unfortunate hardships. • Desired Education: • Desired Education: • Bachelor’s Degree in a Computer Science, Computer Engineering, or a related field and/or equivalent experience. • Master's Degree in Artificial Intelligence or Machine Learning, preferred.