• This is a hands-on role for someone who enjoys turning complex requirements into clear, intuitive processes. You’ll work closely with Procurement, Supplier Relationship Managers, business owners and SMEs across areas like Information Security, Data Privacy, Financial Crime, Compliance and Legal to help teams manage risk confidently and effectively.
• We’re looking for a Risk Delivery Manager (Operational Resilience & Third Party Risk) to help make Zopa’s risk frameworks simpler, smarter and easier for the business to use.
• ## A day in the life:
• You’ll own and improve Zopa’s first-line frameworks for Operational Resilience and Third-Party Risk Management, creating clearer guidance, better templates, smoother workflows and stronger governance.
• You’ll lead practical improvements that make a real difference, reducing assessment time, improving the quality of risk information, clarifying ownership, speeding up approvals and giving senior leaders better visibility of material risks.
• You’ll also own key Operational Resilience activity, including Zopa’s Self-Assessment, Important Business Services, impact tolerances, dependencies, vulnerabilities and resilience testing.
• On the Third-Party Risk side, you’ll oversee the material third-party register, embed risk requirements into supplier processes and support ongoing monitoring, BCP and exit planning for higher-risk suppliers.