Sunrise Group - Clinical Capacity & Workforce Planning Lead
Requirements
• 3+ years of experience in clinical operations, workforce planning, or scheduling management, recruitment / licensing coordination. • Knowledge of US provider licensing and credentialing (state licenses, compacts, payer enrollment) is a strong plus. • Experienced in high-growth or fast-paced environments. • Strong analytical and systems thinker. • Confident in making decisions balancing human and business needs. • Excellent communicator, able to align Growth, HR and Credentialing teams around shared priorities. • Exceptional organizational and stakeholder-management skills. • Genuine interest in sleep, health, and helping people better understand and improve their well-being. • Our Core Values • Our Core Values • At Sunrise Group, we keep things clear and simple ✨, value trust and collaboration 🤝, and lead with optimism and compassion 🌞. These values guide everything we do.
Responsibilities
• Growth-Driven Workforce Planning • Partner with Growth to understand target states, expansion timelines and expected patient volumes. • Translate growth plans into provider needs by state, license type and timing. • Build and maintain a state-by-state provider supply plan (current coverage, gaps, pipeline). • Flag early when growth plans exceed available or planned provider capacity. • Recruitment, Licensing & Credentialing Coordination • Define hiring needs by state and partner with HR to launch recruitment of providers with the right licenses. • Coordinate with credentialing and licensing teams to prioritize applications based on growth priorities. • Track the provider pipeline from offer to licensing, credentialing and first available appointment. • Work with the provider team to monitor new hires’ onboarding readiness (training, system access, scheduling setup) and act quickly on any blocker, so new providers can start seeing patients without delay. • Identify the most efficient license strategy to support expansion. • Demand & Capacity Planning • Analyze provider utilization by state. • Identify bottlenecks and demand surges early. • Forecast when additional providers are needed. • Monitor appointment wait times and coverage gaps. • Daily Coverage Oversight • Review and approve provider leave requests while ensuring minimum service coverage. • Ensure clinical calendars are open in line with demand forecasts. • Coordinate with Care Coordination to minimize patient impact during provider absences. • Monitor daily coverage gaps and escalate when service levels are at risk.
Benefits
• Meaningful work that directly improves peoples’ lives • Be part of an international team across the US, France, Belgium • Annual team offsite • Comprehensive health benefits (medical, dental, vision) • FREE One Medical membership • 401(k) with company match • 20 days PTO + 10 paid holidays + 80 hours paid sick leave • Monthly phone and internet stipend • $60,000 - $70,000 depending on experience. • We hire humans, not bullet points. Don’t meet every single qualification? That’s okay. We care more about who you are than what’s on your CV. We’re looking for people who are curious, resourceful, and ready to roll up their sleeves — especially if you’re excited about building something new in healthcare. So if you think you could make an impact here, reach out to us.
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