1password - Senior Enterprise Systems Engineer, AI Productivity

• Your assigned tools are configured, maintained, and operating reliably, meeting team standards for uptime, security posture, and employee adoption. • Each tool you own has a documented roadmap aligned with company needs and vendor direction. • Licenses, renewals, and provisioning are managed efficiently, with clear ownership and no grey zones between IT and the business. • Integrations and configurations are documented and follow consistent standards. • AI features and automations in your area are rolled out securely and adopted, with measurable reductions in manual effort. • Partners across IT, Security, Finance, Legal, and the business see you as a trusted, responsive point of contact. • What you can expect: • Own the end-to-end lifecycle of an assigned portfolio of Tier 1 tools (e.g., Slack, Google Workspace, Zoom, Notion, Jira, Asana, Freshservice), including administration, configuration, support, and documentation. • Develop and maintain strategic roadmaps for your tools, balancing near-term priorities with long-term direction and staying current on vendor roadmaps. Contribute to the team's overall roadmap. • Manage SSO and SCIM provisioning through Okta, and support access controls, access reviews, and application onboarding and offboarding. • Implement and maintain configuration standards and governance (e.g., feature enablement, retention policies, compliance guardrails), balancing enterprise-wide consistency with business unit needs. • Support license management, cost projections, renewals, and vendor relationships, partnering with Finance, Legal, and Procurement. • Design, build, and maintain integrations between enterprise applications using APIs, Tines, Okta Workflows, and other tooling. • Configure and operate AI features and platforms (e.g., OpenAI Enterprise, Dust, and AI capabilities within Slack, Notion, and Google Workspace), ensuring secure, responsible, and well-supported usage. • Build and maintain AI-powered workflows and automations that reduce manual effort and streamline operations across teams. • Contribute technical analysis and recommendations when evaluating new tools and AI capabilities, covering security, privacy, compliance, and fit. • Develop and maintain documentation, standards, and best practices for tool configurations, integrations, and AI and automation usage. • Provide technical guidance to help employees adopt centralized tools and AI capabilities, in coordination with the AI Working Group and Enterprise L&D. • Mentor teammates and share knowledge to help build a collaborative, focused, and impactful team. • USA-based roles only: The annual base salary for this role is between $123,000 USD and $172,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. • Canada-based roles only: The annual base salary for this role is between $117,000 CAD and $164,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. • At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. • This posting is for an existing vacancy. • At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. • You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. • How we work with AI • We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. • This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. • Our approach to remote work