Fora Financial - Application Support Engineer

• Strong experience supporting applications built with .NET / C#. • .NET / C# • Working knowledge of Microsoft Azure cloud platforms, with experience supporting cloud-hosted applications. • Microsoft Azure cloud platforms • Experience using Azure DevOps for incident tracking, issue management, and collaboration with engineering teams. • Azure DevOps • Proficiency with SQL Server, including writing and executing SQL queries for troubleshooting and data correction. • SQL Server • Strong understanding of web technologies and practical experience troubleshooting modern web browsers (Chrome, Edge, Firefox, Safari). • web technologies • Familiarity with application logging, monitoring, and basic performance troubleshooting. • 3+ years of experience in technical support, application support, or production support roles. • technical support, application support, or production support • Bachelor’s degree in Computer Science, Information Technology, or equivalent professional experience. • Excellent customer service and communication skills, with the ability to explain technical issues in clear, user-friendly language. • Strong problem-solving skills and attention to detail. • Ability to remain calm, organized, and effective while handling multiple issues and priorities. • Collaborative mindset and comfort working closely with engineering and product teams. • Experience working in an Agile or fast-paced support environment is a plus. • Competitive Base Salary- $70,000 - $100,000 based on experience • Fora Financial is a technology-enabled leading provider of flexible financing to small and medium sized businesses. Since our inception in 2008, we have supported more than 55,000 merchants nationwide with over $4 billion of capital used for a variety of purposes, from funding everyday operating expenses to managing cash flow gaps to facilitating business expansion, and much more. Leveraging our proprietary technology, Fora Financial is able to deliver capital to our customers via a streamlined and simple process that can be completed in as little as 24 hours, compared with the weeks or even months it often takes for a business to receive a bank loan. • Over the past seventeen years, Fora Financial has grown from two founders in a small Manhattan workspace to a company of nearly 200 employees. Fora Financial prides itself on being a partner-centric organization, offering a customized funding approach, collaborating with our small-business customers to understand their needs in a dynamic and ever-changing economic environment. • While we work very hard, we do not take ourselves too seriously. We enjoy a family-like camaraderie that fosters a passion for success in each Fora Financial Team member.  Equal Opportunity Statement • Equal Opportunity Statement