lyrahealth - Clinical Administrator
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Requirements
• Previous experience in a similar administration role • Experience of working in high pressure, time limited environments. • Experience of working with clinicians or within a multidisciplinary team • Knowledge of working within administrative boundaries and knowing when to escalate for senior or clinical support • Ability and experience of working autonomously from home in a remote based role. • Experience of working under pressure and in areas where clarity may be lacking.
Responsibilities
• Support the clinical team with clinical administration of cases sending sourcing emails, adding session updates to the Lyra system, and escalating queries for action. • Assist clinical specialists with the coordination of ad-hoc interventions including learning & development activities, critical incidents and ensure the capturing of such events on Lyra systems. • Assist with the recruitment and management of the affiliate therapy network. • Assists with the processing of invoices relating to clinical interventions and ensure that invoices and services / sessions invoiced for are aligned to the clinical data in the Lyra systems • General Administration • Effective collaboration with Lyra Finance teams to ensure timely handling of invoices • Continued engagement with the various clinical teams and Lyra affiliates to ensure that cases are effectively managed • Work collaboratively with our global clinical teams. • Liaising with affiliate clinicians for appointments and case updates as required. • Contribute to the service and business development as required. • Flexibility in working hours and activities in line with business needs. • Play an active role in governance and quality assurance as required.
Benefits
• 28 days holidays plus bank holidays per year • Private medical insurance • Discretionary bonus scheme • Group life assurance - up to 10x annual salary • Critical health insurance - 2x Annual salary lump sum paid out, in accordance to illness. • Access to 24/7 Employee Assistance Programme • Accredited Living Wage Employer
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