Reactivate - Temp Manager, Business Process & Systems Improvement
Requirements
• 5+ years of experience in business process management, continuous improvement, operational excellence, business systems analysis, or a similar role • Demonstrated experience evaluating and improving business processes supported by enterprise technology platforms • Experience with Salesforce or similar enterprise workflow/CRM platforms • Strong process mapping, problem-solving, and root-cause analysis skills • Ability to translate business requirements into technology and workflow requirements • Experience developing and analyzing operational KPIs • Strong cross-functional communication and facilitation skills • Ability to work independently in a fully remote environment • Experience with Lean/Six Sigma, enterprise technology transformation, renewable energy, engineering, construction, or other project-based businesses preferred • Eligible to work in the United States without the need for employer visa sponsorship now or in the future
Responsibilities
• Work with functional teams to implement and continuously improve ROS capabilities and business processes • Evaluate Salesforce and other business platforms against ROS requirements and identify opportunities for improvement • Translate business and user needs into clear functional requirements for Technology teams • Monitor and trend Capability KPIs to identify performance issues and improvement opportunities • Perform root-cause analysis to distinguish process, technology, data, training, and execution issues • Recommend improvements to processes, systems, controls, and ROS requirements based on performance data and user feedback • Support testing, implementation, and adoption of technology and process changes • Develop targeted training and user support based on identified needs • Facilitate cross-functional process reviews and continuous improvement initiatives
Benefits
• Reactivate is seeking a Temp Manager, Business Process & Systems Improvement, for a six-month contract assignment. This role will support the implementation and continuous improvement of the Reactivate Operating System (ROS), working across functional teams to ensure business processes, technology platforms, and performance measures align with ROS capabilities. • A key focus will be evaluating how Reactivate's technology platforms, particularly Salesforce, support business requirements and identifying opportunities to improve workflows, user interfaces, data reporting, and system integration. This role will also monitor Capability KPIs to identify performance trends, troubleshoot process and system issues, target training and support and recommend improvements to the ROS. • Contract Details: This is a six-month opportunity with an hourly pay rate of $70-80, depending on experience and qualifications. • Contract Details: • To support our incredible team and their families beyond the workplace, Reactivate provides an outstanding benefits package effective day one of employment. In addition to medical benefits, 401(k) options, professional development opportunities and a competitive paid time off policy, we allow work flexibility to contribute to a valuable work-life balance. • At Reactivate, we build our teams, cultivate our leaders, and foster an environment where everyone feels valued, respected, and empowered to be their authentic selves. These values are at the core of our organization, strengthening our team and fueling innovation and progress • We strive to create workplaces that reflect the communities we serve, and we believe that our differences enable us to be a better team. We are not just looking for a culture fit — we are looking for a culture add. If you’re looking for a career where your unique talents are celebrated, your voice is heard, and your contributions make an impact, Reactivate is the place for you. • ➡️Upon submission, we want to empower you to record your name via the Name Pronunciation Tool so that our hiring team can ensure they are pronouncing your name correctly and that you feel properly acknowledged.
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