Global Community Events Manager at Metabase

MetabaseRemote - EMEA+ Equity1mo ago

Remote EMEA Payments Data Analytics Social Media Manager Community Moderator Metabase Learning & Development Reporting Email Marketing Business Intelligence

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Requirements

Proven experience organizing events (virtual or in-person), field/community marketing, for tech companies
Excellent organizational skills, attention to detail, and ability to manage multiple projects across time zones
Strong vendor negotiation and contract familiarity
Comfortable with international logistics: shipping swag, foreign vendors, cross-border payments
Self-starter, autonomous, comfortable working in a remote, asynchronous environment
Some ability for international travel. You won’t necessarily need to attend all of the events, but you’ll need the ability to go to them if you need to be there
Strong written and verbal communication skills
Bonus if you have experience in SaaS, data analytics tools, or open-source communities
Bonus if you speak multiple languages (e.g. Spanish, Portuguese, French, German, etc.)
Why this role matters
This role is the behind-the-scenes engine for growing our global community in real life. Every event you run is a chance for us to deepen relationships, hear real feedback, win hearts, and generate new evangelists and leads. You’re building the bridge between our product + users in the physical world.
What it’s like to work at Metabase
Fully remote, global team. Work where and when you’re most productive
You’ll contribute to software that empowers organizations to get insights from their data without needing a full analytics team
We value transparency, community, and giving the user a voice — and this role is central to that
You’ll be working alongside talented cross-functional teammates with lots of autonomy and growth opportunities
This role will initially report to the VP of Success Engineering
If there's anything more you'd like to tell us about you or your interests, use the "additional information" section on the application page. We are real humans looking at applications and we love to hear what you have to say!
We're a global team (50% outside the US), fully distributed (from Thailand to California), who get things done asynchronously, with plenty of uninterrupted time, supporting each other to do the best work of our careers. We offer flexibility (define your own schedule and work from wherever you want), autonomy, and an environment that fosters growth, learning, and development. We're relentlessly user-focused and believe in building long-term value, not short-term hacks. And we raised a $30M Series B to take our approach to the next level for years to come.
For U.S. applicants: Metabase participates in the federal E-Verify program, which confirms employment authorization of newly hired U.S. based employees. E-Verify is not used as a tool to pre-screen candidates and is only initiated upon hire.
E-Verify Participation Notice (English/Spanish)
Right to Work Notice (English/Spanish)
Metabase is the easiest way for people to get insights from their data, from tiny startups who get up and running quickly to major corporations with tens of thousands of users. That's why people love us.
We bring data tools with the elegance and simplicity of consumer products to the crufty world of enterprise business intelligence. We provide an opinionated open source starting point for how companies should measure, analyze and share their data, which is used by tens of thousands of companies.

Responsibilities

Manage and organize global community events for Metabase's platform to engage users worldwide.
Develop strategies to promote event participation across various marketing channels including social media, email campaigns, webinars, etc.
Collaborate with the content team to create compelling promotional materials that highlight key features and benefits of events hosted on Metabase's platform.
Monitor engagement metrics for past community events (e.g., attendance rates, participant feedback) to identify successful strategies and areas for improvement in future event planning.
Coordinate with the technical team to ensure seamless integration of live streaming tools or other technologies that enhance user experience during virtual meetups.
Engage directly with community members through social media platforms, email communication, webinars, etc., fostering a sense of belonging and active participation within Metabase's global network.
Analyze data from various sources to identify trends in event attendance patterns or user preferences that can inform future marketing strategies for upcoming events.
Stay informed about industry developments related to community engagement, virtual meetups, and online networking tools relevant to Metabase's platform; share insights with the team through regular reports or presentations.

Benefits

Equity in the company is offered as a benefit.
Paid time off (PTO) options are provided but specific details such as number of days/weeks aren't mentioned; hence it cannot be listed separately from insurance and perks which together form part of PTO benefits.
Insurance coverage, including health, dental, vision is included in the compensation package.