NMI - Bilingual Support Specialist
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Requirements
• Proficient understanding of the credit card and payment solutions industries a plus • Impeccable communication skills necessary, both verbal and written • Adhere to both written and verbal processes • Ability to work in an evolving environment • Ability to articulate technical information to non-technical clients • Ability to learn quickly • Creative problem-solving skills • Extremely organized • Ability to multi-task • Computer and Internet literate “Tech savvy” • Ability to adhere to attendance policy • High School Diploma or equivalent • College experience preferred • 4+ Year(s) Customer Service-related Experience • 2+ Year(s) Call Center Service-related Experience • $41,000—$52,000 USD
Benefits
• A remote first culture • Annual bonus scheme (dependent on company + individual performance) • Health, Dental and Vision Insurance • 13 Paid Holidays • Company volunteer days • Do you feel like you have a slightly out of the ordinary career path or history? We are open to all walks of life and very willing to hear your story. Please don’t feel like this should be a barrier to securing a great career at NMI! We appreciate success can come in all shapes and sizes. Fill in the ‘Additional Info’ box on our application to tell us more about your path.
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