IT Engineer

• Build, support and monitor applications within our Corporate Services application portfolio. • Build and maintain custom applications in our iPaas platform to support the automation of workstreams. • Responsible for Authentication services (Okta), Collaboration Services (GSuite, Slack, Zoom)and iPaaS (Workato, Fivetrans) • Develop IT Engineering best practices and policies for the organization. • Prepare and document standard operating procedures. • Respond to and lead IT responses for incidents. • Evangelize the adoption of new tools. • Escalation point for members of the IT Organization. • Test, implement and improve/maintain IT systems and controls. • Identify and define IT system requirements. • Prepare and document standard operating procedures and playbooks. • Ability to prioritize projects • An understanding of IT Engineering  best practices and how to implement them. • Comfortable working in a fast-paced environment • Excellent communication skills • 5+ years of JAMF, Okta & GSuite Administration or similar systems. • Experience with FIvetrans, Workato or similar platforms. • Experience with Scripting (i.e. Bash, Python, Powershell). • Proficient in SQLand understand the basics of data warehousing concepts • Experience with Cloud (GCP / AWS) and IaC (Terraform). • Excellent troubleshooting skills with the ability to think outside the box when complex problems arise. • Experience with SIEM platforms such as Datadog, Splunk or Google Chronicle. • Critical thinking skills and the ability to solve problems as they arise • Basic coding skills, such as HTML, CSS and other languages. • Familiarity with web related technologies and network/web related protocols. • Domestic and International travel may be possible.Ability to travel. (do not have to travel but may have to travel for certain work purposes) • BLOCK Values