Palantir Technologies - Palantir Technologies
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Responsibilities
• Onboard new users and provide end user support. • Provide excellent customer service, Tier 1 and 2 support for all technologies (Windows desktop/server, Linux, VOIP, VTC, etc.). • Support the day-to-day technical and logistical operations of our facilities and participate in an on-call rotation. • Work with and manage Windows Active Directory, DNS, DHCP, and PKI. • Ensure compliance of current Information Assurance (IA) policies. • Maintain how-to guides on our internal Wiki to allow employees to own common workflows and solve basic issues. • Continuously improve user workstation experiences through OS and application optimizations, automation, and streamlined processes. • Hands-on experience with Windows user support. Additional Linux experience is a plus. • Coding/scripting proficiency in at least one language, and a dedication to automating solutions. • Ability to approach problems with creativity and flexibility, while working against deadlines. • What We Require • Active US DoD Secret or higher Security Clearance. • Able to lift 30 pounds and be on your feet for up to 8 hours per day.
Benefits
• The estimated salary range for this position is estimated to be $87,000 - $115,000/year. Total compensation for this position may also include Restricted Stock units, sign-on bonus and other potential future incentives. Further note that total compensation for this position will be determined by each individual’s relevant qualifications, work experience, skills, and other factors. This estimate excludes the value of any potential sign-on bonus; the value of any benefits offered; and the potential future value of any long-term incentives. • Our benefits aim to promote health and wellbeing across all areas of Palantirians’ lives. We work to continuously improve our offerings and listen to our community as we design and update them. The list below details our available benefits and some of the perks that can be enjoyed as an employee of Palantir Technologies. • Employees (and their eligible dependents) can enroll in medical, dental, and vision insurance as well as voluntary life insurance • Employees are automatically covered by Palantir’s basic life, AD&D and disability insurance • Take what you need paid time off, not accrual based • 2 weeks paid time off built into the end of each year (subject to team and business needs) • 10 paid holidays throughout the calendar year • Supportive leave of absence program including time off for military service and medical events • Paid leave for new parents and subsidized back-up care for all parents • Fertility and family building benefits including but not limited to adoption, surrogacy, and preservation • Stipend to help with expenses that come with a new child • Employees can enroll in Palantir’s 401k plan • Life at Palantir • We want every Palantirian to achieve their best outcomes, that’s why we celebrate individuals’ strengths, skills, and interests, from your first interview to your longterm growth, rather than rely on traditional career ladders. Paying attention to the needs of our community enables us to optimize our opportunities to grow and helps ensure many pathways to success at Palantir. Promoting health and well-being across all areas of Palantirians’ lives is just one of the ways we’re investing in our community. Learn more at Life at Palantir and note that our offerings may vary by region.
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