rainfocus - Integration Specialist (Remote)
Requirements
• 1+ year of experience working with enterprise clients • 2+ years of experience working with REST API’s and familiar with JSON1 • 3 years of experience in a Professional Services consulting environment • Experience with Integrations with Salesforce and Adobe Analytics • Familiarity with API tools such as Postman, Swagger and SSO • Familiarity with Google Chrome development tools • Understanding of web analytics and the ability to comprehend JavaScript • Ability to work on multiple projects at once, set priorities, work independently, problem solve, improvise, and function as part of a team • Technical ability to understand platforms and understand how they can and should work together • Experience working with technical and non-technical teams • Superior communications skills, both written and verbal • Ability to tackle obscure problems using outside the box thinking when there may be limited resources on custom integrations • Bachelor’s degree in Computer Science, Information Systems or related field or equivalent professional experience • SalesForce, Adobe Marketing Cloud, Marketo, SSO, and other marketing and events platform expertise/certifications a plus • Location/Travel • Remote opportunity. Total travel could be up to 15%. The nature of the travel is being onsite at client events, which may include weekends, as well as postmortem and client-driven meetings.
Responsibilities
• As part of the Global Integration Team, you will work with a variety of members including implementation teams and the integration team to provide delivery and support of integration requirements for the RainFocus Products. • Ability to communicate clearly to peers and clients • Work closely with Project Managers and Solution Consultants, communicating and understanding goals required to complete required tasks on time and budget • Ability to assess, design, and develop integration meeting customer requirements • Ability to assist Services teams with integration discovery and scoping • Must be comfortable working within a cloud-based environmentLead internal and external meetings with customers and vendors • Manage integration timelines including but not limited to notifying clients of changes to task dates or assigned resources • Lead requirements sessions to discover integration needs, architect integrations and complete the integration build. • Provide direct technical client support • Creation of design documents, test cases & unit testing • Document integration elements prior to transitioning the integration to support • Available for After Hours Support, when needed
Benefits
• At RainFocus we delight millions of attendees at large-scale events by delivering better insights, experiences, and marketing. We were able to pivot our product and services offering in 2020 to continue growing and serving new clients and events.
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