• Supporting recurring manual reporting processes and operational workflows to ensure timely and accurate delivery
• Scheduling meetings, user interviews, pilot activities, and stakeholder check-ins
• Tracking project action items, timelines, and follow-up tasks to help initiatives stay organized
• Assisting with meeting preparation, note-taking, agenda management, and documentation updates
• Gathering and organizing feedback from surveys, NPS responses, user conversations, and adoption efforts
• Repurposing existing content such as presentations, webinars, and documentation into FAQs, internal communications, and social media content
• Maintaining organized records, documentation, and project resources
• Supporting cross-functional coordination with teams across the organization and external partners
• Helping the Product team identify opportunities to improve processes and operational efficiency
• Comfort working in tools such as the Google suite of products, Miro, Jira, Confluence, Asana, or similar collaboration platforms
• The ability to work independently while collaborating effectively with others
• Strong problem-solving skills and a willingness to learn new systems and processes