element451 - Quality Engineering Lead

• Lives our values, and builds team culture through behavior, not policy. • Leads as a force multiplier — measures success by the org’s quality outcomes and the engineers the system makes better, not by the bugs they personally find. • Is excellent by default, and holds the quality system to a higher standard than the minimum. • Leads with service — treats developer enablement as core to the job. • Puts the team and product first — partners with engineering and product rather than positioning quality as a separate gate. • Communicates with clarity and honesty — surfaces signal and risk proactively. • Treats feedback as a gift, and gives it to the team generously and well. • 7+ years in quality engineering, including proven experience leading quality practices, teams, or processes in a complex, multi-tenant SaaS product. • Experience managing and growing engineers — hiring, coaching, setting standards, and developing a team that delivers. • Strong, current hands-on engineering skills — you write and review production-quality test code and build tooling. Quality engineering here is a building role, and the Lead is no exception. • A track record owning a quality system across the full SDLC — persona- and journey-based E2E strategy, test observability, release quality, and shift-left practices. • Practical depth with modern test automation; Playwright or comparable browser automation is highly relevant, and contract testing (Pact-style) is a plus. • The ability to own quality for our AI features — prompt evaluation, golden datasets, hallucination and safety testing, output regression — and to stand that discipline up quickly. Direct experience is a strong plus; the requirement is the judgment and engineering ability to build it. • Genuine thought leadership in agentic AI for quality — current, hands-on fluency with agentic tooling across the quality lifecycle, and a point of view on operationalizing and governing it. We’re a Cursor shop; Claude Code, Codex, or comparable tools are equally valued. • Comfort with the quality-as-system-owner, enablement-not-gate framing. If your prior orgs treated QA as the gate, this role will feel different — and that difference is the point. • Excellent written communication — strategy docs, playbooks, and standards that stand on their own. • Impactful not Immediate - We prioritize and invest in initiatives that will be most impactful. • Progress before Perfection - We are action-oriented people. We are empowered to make decisions and achieve our goals. • Learners before Masters - We are curious and humble people who strive to constantly improve. • Together not Alone - We rally behind each other and pitch in to support the greater whole. • Customer Success not Support - We solve partner goals and prioritize their success. • OUR INTERVIEW PROCESS • Our process is rigorous and designed to be real signal — for you and for us. Expect live, interactive technical and leadership assessment with our engineers and leaders, not take-home busywork or trivia. You’ll show how you think about a quality system, how you lead a team, and how you apply and govern AI tooling in real time. We move quickly for the right people and give you a clear view of the bar before you accept.