• Deliver safe, high-quality, patient-centered primary care across asynchronous and synchronous modalities, using strong clinical judgment to triage, manage, and refer patients appropriately.
• Build strong, longitudinal patient relationships that drive sustained engagement and high patient satisfaction.
• Manage a fast-paced caseload of at least 20 asynchronous cases per day while maintaining excellent clinical standards.
• Communicate with clarity and empathy while adhering to and strengthening team communication norms.
• Quickly master Sana’s clinical platforms, AI-assisted workflows, and tools, independently troubleshooting issues and optimizing workflows.
• Proactively contribute to clinical protocols, workflows, or operations that enhance patient experience, quality, or efficiency.
• Collaborate across clinical, product, and operations teams with humility, a low-ego mindset, and a commitment to shared success.
• Use data and clinical insight to support proactive panel management, close care gaps, and improve outcomes as Sana’s population health capabilities evolve.