ro - Associate Manager, Clinical Claims
Requirements
• 3 - 5 years of experience in claims substantiation, medical-legal-regulatory (MLR) review, advertising and promotion regulatory affairs, clinical research, or a related field • Strong ability to critically appraise clinical data, including study design, sample size, endpoints, and statistical vs. clinical significance • Working knowledge of FDA and FTC advertising and labeling standards, including the distinction between structure/function and disease claims • Proven experience partnering with Marketing and Legal in a review or approval process • Excellent written and verbal communication, with the ability to translate technical findings into clear, practical guidance for non-scientific audiences • Bachelor’s degree in a scientific or health-related field (advanced degree a plus) • Bonus points for consulting experience (regulatory, advertising compliance, or life sciences advisory), experience with NAD challenges or regulatory inquiries, or experience building a claims review function from the ground up • ## We’ve Got You Covered: • Full medical, dental, and vision insurance + OneMedical membership • Healthcare and Dependent Care FSA • 401(k) with company match • Wellbeing + Learning & Growth reimbursements • Paid parental leave + Fertility benefits • Pet insurance • Student loan refinancing • Virtual resources for mindfulness, counseling, and fitness • The target base salary for this position ranges from $109,200 to $136,000, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary. • Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites).
Responsibilities
• Review advertising, website content, product pages, packaging, social media, and sales materials to ensure clinical and performance claims are accurate, substantiated, and compliant • Evaluate supporting evidence (clinical studies, published literature, consumer research) and determine whether it is strong enough to support each claim • Partner with Marketing, Legal, Regulatory, Clinical, and Product to give clear guidance on claim wording, risk level, and any additional substantiation needed • Enable bold, defensible marketing by offering workable alternatives and solutions • Own and build the claims library and evidence database so approved claims and their supporting data are documented and defensible • Establish and refine claims review processes, templates, and approval workflows that scale with the business • Success in your first 90 days: learn the portfolio and current review process, audit high-visibility and high-risk claims in market, build relationships with key stakeholders, and propose a prioritized roadmap for process improvements and claims library buildout
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