Runpod, Inc. - Director, Revenue Operations
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Requirements
• 8 to 12 years of experience in Revenue Operations, Sales Operations, or GTM strategy roles • At least 3 years in a senior or director level leadership role • Experience building Revenue Operations infrastructure in high growth SaaS, PaaS, or infrastructure companies • Deep CRM expertise with Salesforce preferred • Strong understanding of forecasting, revenue metrics, and GTM analytics • Experience supporting both PLG and enterprise sales motions • Experience designing compensation plans, quota frameworks, and territory models • Strong cross functional leadership and communication skills • Experience implementing operational structure in fast growing environments • Active use of AI tools for operational efficiency and forecasting workflows • Successful completion of a background check • Preferred: • Experience in cloud infrastructure, AI infrastructure, developer tools, or ML platforms • Experience with usage based pricing and consumption models • Experience implementing CRM, CPQ, or forecasting platforms • Experience supporting technical GTM organizations selling to enterprise buyers • Experience in high growth startup or scaleup environments • What You’ll Receive: • The competitive base pay for this position ranges from $180,000 - $250,000. This salary range may be inclusive of several career levels at Runpod and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location • Meaningful equity in a fast-growing company- everyone on the team receives stock options — your impact drives our growth, and you share in the upside. • Generous medical, dental & vision plans • Flexible PTO- take the time you need to recharge • Most roles are remote work first with an inclusive, collaborative teams utilizing slack as the main form of internal communication • $1,200 Home Office & Equipment Stipend- We set you up for success from day one with gear and support to create your ideal workspace
Responsibilities
• Revenue Systems and Data Infrastructure • Own CRM architecture, data governance, and GTM systems across Sales, Marketing, and Customer Success • Build scalable analytics frameworks covering lead generation, pipeline conversion, retention, and expansion • Maintain revenue reporting models supporting ARR, MRR, NRR, CAC, LTV, and forecasting metrics • Evaluate and implement revenue technology systems including CRM, CPQ, BI, and forecasting tools • Forecasting and Pipeline Management • Design and manage revenue forecasting processes across enterprise and PLG motions • Lead weekly pipeline reviews and establish CRM hygiene standards • Build dashboards and reporting infrastructure for executive and board level visibility • Compensation, Quota, and Territory Design • Partner with Finance and executive leadership on compensation planning and territory design • Build scenario planning models for quota capacity and headcount forecasting • Ensure compensation plans and payouts are accurate and transparent • Deal Desk and Enablement Leadership • Provide strategic oversight for Deal Desk and Enablement functions • Partner on CPQ implementation, onboarding infrastructure, and GTM playbook development • Cross Functional Alignment • Serve as the operational bridge between Sales, Marketing, Finance, Legal, and Customer Success • Partner with Finance on revenue recognition and ARR reporting standards • Partner with Legal on contract workflows and governance • AI Powered Operations • Implement AI tools and workflow automation across Revenue Operations • Evaluate AI assisted forecasting, pipeline scoring, and automation platforms • Build scalable operational systems that improve efficiency without requiring proportional headcount growth
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