Modern Health - Senior Renewals Manager

Remote - USA$130k - $130k+ Equity2mo ago

Remote Senior NA Software Senior Community Manager Account Management Team Management

Requirements

• 6+ years of Client Success and/or Account Management experience within an Enterprise SaaS organization. • 6+ years • Enterprise SaaS • Experience working with buyers in HR, People, Benefits, or Total Rewards is a plus.

Responsibilities

• Own the renewals and upsell motion in collaboration with the Client Management team to drive retention and expansion across an enterprise customer portfolio. • Own the renewals and upsell motion • Engage proactively with key decision-makers and the Client Management team to surface and mitigate renewal risks early, crafting clear action plans to address them. • Engage proactively with key decision-makers • Lead renewal negotiations and contract execution that align to both Modern Health’s objectives and client goals, creating long-term, value-based partnerships. • Lead renewal negotiations and contract execution • Maintain rigor and discipline around forecasting, ensuring renewal and expansion projections are accurate, timely, and clearly communicated. • Maintain rigor and discipline around forecasting • Work cross-functionally and at the executive level to orchestrate risk-mitigation strategies and drive the right actions with internal stakeholders. • Work cross-functionally and at the executive level • Identify and qualify upsell and cross-sell opportunities in the renewal cycle to increase share of wallet and deepen client engagement with Modern Health. • Identify and qualify upsell and cross-sell opportunities

Benefits

• A consistent track record of exceeding retention and revenue targets, with clear examples of how you’ve protected and grown ARR. • consistent track record of exceeding retention and revenue targets • Exceptionally organized and proactive, with the ability to prioritize effectively, take initiative, and operate both independently and as part of a highly collaborative team. • organized and proactive • Comfortable working in Salesforce.com, with a strong commitment to data accuracy and pipeline/forecast hygiene. • Salesforce.com • Applicants must be able to maintain work authorization for the duration of employment without employer sponsorship or employer-provided training plans or attestations (including, for example, the Form I-983 required for STEM OPT). Immigration sponsorship is not available for this position. • Medical / Dental / Vision / Disability / Life Insurance • High Deductible Health Plan with Health Savings Account (HSA) option • Flexible Spending Account (FSA) • Access to coaches and therapists through Modern Health's platform • Generous Time Off • Company-wide Collective Pause Days • Family Support: • Parental Leave Policy • Family Forming Benefit through Carrot • Family Assistance Benefit through UrbanSitter • Professional Development: • Professional Development Stipend • Financial Wellness: • Financial Planning Benefit through Origin • But wait there’s more…! • Annual Wellness Stipend to use on items that promote your overall well being • New Hire Stipend to help cover work-from-home setup costs • ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more • Monthly Cell Phone Reimbursement • Equal Pay for Equal Work Act Information • Please refer to the ranges below to find the starting annual pay range for individuals applying to work remotely from the following locations for this role. • Zone 1: San Francisco Bay Area and New York City Metro • Zone 2: All other California locations and Seattle, WA • Zone 3: All other New York locations, All other Washington locations, Washington DC, Austin,TX, CT, IL, MA, NH, NJ, OR, RI, VT • Zone 4: All other Texas locations, AL, AK, AZ, AR, CO, DE, FL, GA, HI, ID, IN, IA, KS, KY, LA, ME, MD, MI, MN, MS, MO, MT, NE, NV, NM, NC, ND, OH, OK, PA, SC, SD, TN, UT, VA, WV, WI, WY • Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies, and experience and may fall outside of the range shown. Ranges are not necessarily indicative of the associated starting pay range in other locations. Full-time employees are also eligible for Modern Health's equity program and incredible benefits package. See our Careers page for more information. • Depending on the scope of the role, some ranges are indicative of On Target Earnings (OTE) and includes both base pay and commission at 100% achievement of established targets. • $129,600—$162,000 USD • $116,640—$145,800 USD • $103,680—$129,600 USD • Below, we are asking you to complete identity information for the Equal Employment Opportunity Commission (EEOC). While we are required by law to ask these questions in the format provided by the EEOC, at Modern Health we know that gender is not binary, and we recognize that these categories do not reflect our employees' full range of identities.